Front Desk Rep - Full-Time
Job Category : Inns - Hourly Requisition Number : FRONT003004 Showing 1 location Job Details
Description
- Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites.
- Make an impact on your guests by making each experience unique and tailored to them.
- Empowered individuals are our favorite be your bold self.
- Welcomes guests and assists them with their stay, including checking in / out, wake up / courtesy calls, and handling guest concerns and requests
- Takes reservation requests and making adjustments to reservations as needed
- Works with Hotel Management and other team members to provide an excellent guest experience
- Uses our front desk computer system to complete customer transactions and run reports
- Communicates with the housekeeping team to be aware of room availability or guests
QUALIFICATIONS
- HS Diploma or equivalent work experience
- 1-2 years in a previous customer service position
- Basic office skills (i.e. math, cash handling, computer skills, etc.)
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
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