Administrative Assistant
Job Description
Job Description
Looking for an easy, no effort, mindless receptionist job where you surf Facebook and all you do is answer the phone and say "hold please?". NOPE. Not here.
You will spend a lot of the day directing traffic since we receive contact through many channels such as phone calls, text, email, fax, etc.
This role handles all incoming contact with our office as well as many, many other administrative functions such as processing or sending DocuSign forms, taking payments, responding to billing questions, gathering basic information about a policy question etc.
Our Team Members main job is to take care of the person they are talking to whether that is a client, prospect, vendor, wrong number, whatever.
We take care of people all day long. Period.
Benefits
Hourly Base Salary Based on Experience
Hands on Training
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Responsibilities
Smile a LOT. You are the first point of contact into our office.
Direct phone / email / text / etc traffic to the appropriate person / team or take messages (with a smile).
Assist agents by gathering relevant details from the inquiry / call / etc and communicate them to the team as appropriate.
Did we mention smiling a LOT?!? - Lots of smiling into the phone and answering basic questions and taking messages. (smiling makes the day better for everyone)
Requirements
Licensing : none - Preference will be given to those with a current license or those interested in getting a license. Full Time Administrative Assistants will likely be expected to get licensed within 6-12 months (licensing is paid for by McGinniss Himmel Insurance Agency, LLC)
Experience : Minimum of 6 months in customer service / sales / support or other role with high degree interaction with the general public.
Technology : Minimum of 1 years with personal computer, Windows OS, Chrome browser & Outlook (yes, there will be a test).
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