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Assistant Store Manager

Curaleaf
Camelback Phoenix, AZ
Full-time

At Curaleaf, we’re redefining the cannabis industry with a commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands, including Curaleaf, Select, and Grassroots, offer top-tier products and services in both medical and adult-use markets.

Join us to be part of a high-growth, purpose-driven company that values corporate social responsibility through our Rooted in Good initiative, which supports community outreach and positive change.

At Curaleaf, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Assistant Store Manager

Type of Work : Full-Time

What You’ll Do : Guest Experience

Guest Experience

  • Monitor and analyzes the customer service provided by team members. Offers feedback and coaching.
  • Greet guests and offers assistance with products and services.
  • Model and shares customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits.
  • Resolve guest complaints and helps respond to guests’ special needs.

Operations

  • Supervise operation of the store and team members, opening / closing / changing shifts, task delegation and scheduling team members
  • Supervise the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
  • Learn to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
  • Supervise receiving, stocking, pricing, returning, and transferring of merchandise.
  • Ensure that store / grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Supervise operations of assigned location including strict compliance with all applicable laws and regulations.
  • Maintain knowledge of all computer and technology systems and software (e.g. registers, LeafLogix, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned, including assisting team members as needed.
  • Willing to travel to other locations for training and / or coverage

Daily Planning and Execution

Assign daily operational responsibilities and tasks and sets expectations for store team members

Business Performance Management

  • Receive exposure to analysis of financial and performance data for the store.
  • Review and analyze asset protection data and develops and implements action plans to reduce loss.

People and Performance Management

Manage team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition.

Manages team member career progression.

  • Ensure training of team members; provides coaching and mentoring.
  • Issue constructive discipline and makes discipline recommendations.
  • Promote teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
  • Ensure compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
  • Develop and delivers performance management for direct supervises.

Training and Personal Development

  • Participate in the company and on-the-job training to improve skills and productivity and attends training requested by the Store Manager and other company leaders
  • Follow performance improvement plans offered by Store Manager and other company leaders
  • Seek self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices.

Communications

  • Communicate regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
  • Assist Store Manager in planning and attending community events.

What You’ll Bring :

  • High School Diploma / GED
  • 1 year of retail supervisory experience.
  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours.
  • Experience working in a heavily regulated industry necessary
  • Strong leadership skills, ability to build and manage teams
  • Strong salesmanship skills. Experience in driving revenue.

Preferred Qualifications

  • Bachelor’s Degree / GED and 1 year of retail supervisory experience.
  • Prior retail supervision experience.

What We Offer :

  • Career Growth Opportunities
  • Competitive Pay and Benefits (Health, Dental Vision)
  • Generous PTO and Parental Leave
  • 401(K) Retirement Plan
  • Life / AD&D Insurance, Short & Long-Term Disability
  • Community Involvement Initiatives
  • Employee Referral Bonuses and Product Discounts

Not all benefits listed above are available to all employees at all locations.

Curaleaf Awards and Achievements :

  • 2023 Ragan’s Top Places to Work
  • 2022 TIME100 Most Influential Companies
  • 2020 Cannabis Doing Good’s Good Neighbor Award
  • 2020 : Minorities for Medical Marijuana’s Diversity & Inclusion Award

Follow us on Social Media :

Instagram : Twitter :

Twitter : LinkedIn :

LinkedIn :

Curaleaf Holdings, Inc. (TSX : CURA) (OTCQX : CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant.

As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, JAMS, Find and Zero Proof provide industry-leading service, product selection and accessibility across the medical and adult-use markets.

Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production.

Our corporate social responsibility is Rooted in Good. We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives, and local causes.

Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.

Our Vision : To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.

Our Values :

  • Lead and Inspire.
  • Commit to Win.
  • ONE Curaleaf.
  • Driven to Deliver Excellence.

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as requires by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Individuals adversely impacted by the war on drugs are encouraged to apply.

Current Curaleaf employees should use our internal job board to submit an application for current openings :

30+ days ago
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