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ASSISTANT GENERAL MANAGER

Copart
Baltimore, MD, United States
Full-time

The Assistant General Manager will assist the General Manager in managing the overall Planning, Organizing, Leading, and Controlling (P-O-L-C) functions of the facility.

In addition, the Assistant General Manager will assist the General Manager in managing aspects of the P-O-L-C framework with the goal of leading the facility and staff to meet budget, revenue, and customer satisfaction standards.

Through a thorough understanding of Copart policies and practices, the Assistant General Manager will offer hands on support to the team and create a customer first environment by offering unique and innovative solutions to customer's needs while maintaining company standards for policy, quality, and service.

  • P&L responsibility- assist GM with review of both revenue and costs on a monthly basis for accuracy and opportunities
  • Assist GM to hire, train and develop staff to meet company guidelines
  • Assist the GM in managing the day-to-day operations of the facility including staff management, customer and employee issues as needed
  • Assist GM in Audit of facility to confirm and enforce compliance with internal procedures as well as accordance with county, state, EPA and OSHA regulations
  • Build relationships with members and sellers to manage customer satisfaction
  • Assist GM in tracking and leading facility staff to meet company metrics
  • Provide direction to team regarding duties and goals

Required Skills & Experience

  • Minimum of two years' experience as a manager in a logistics, distribution or operations environment
  • Proven track record of seamless operational functionality and achievement of corporate goals at the AGM level or higher.
  • Ability to solve complex problems and issues
  • Strong analytical skills to interpret and forecast financial budgets
  • Ability to develop, recommend and implement plans for continuous process improvement
  • Strong leadership experience and skills
  • Excellent interpersonal skills
  • Excellent written and verbal communication skills
  • Great customer relations skills and experience
  • Four-year college degree preferred
  • Proficient in all areas of Microsoft office
  • Experience managing a staff of five or more people
  • Bilingual skill a plus
  • Valid driver's license
  • 30+ days ago
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