Certified Medical Assistant (CMA) - Duke Primary Care - Holly Springs

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No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights :

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life : Living in the Triangle!
• Relocation Assistance (based on eligibility)

MEDICAL ASSISTANT, CERTIFIED - DUKE PRIMARY CARE

Occ Summary

The Medical Assistant, Certified functio nsas anCharacteristics

N / A

integral member of theinterdisciplin ary healthcare team in providing direct patient care. TheMedical Assista nt, Certified performs routine administrative and patientcare supportive duties in a Health System medical practice thatassistmedical and / ornurs ing staff in the examination and treatment ofpatients and ensure the cli nic / office runs smoothly.

Work Performed

Clin ical responsibilities : The CMA takes medical histories and records vital signs, explainstreatment procedures to patients, and prepares patients f orexaminationsand procedures.

Patient caresupport responsibilities may in clude assisting the medicaland nursing staff during examination and proc edures, collecting andpreparing laboratory specimens, performing basic l aboratory test in theclinic / office, taking electrocardiograms, removingsutures / staples,changing sterile and non-sterile dressings, promoting p atient / familyunderstanding ofthe educational content and his / her involve ment in theplan of care, and documenting in the patient record.

Other cli nical support responsibilities includedisposing ofcontaminated supplies, instrument processing, high level disinfectionand sterilization of medic al instruments, telephoning prescriptions to apharmacy, preparing and ad ministering medications as directed by aphysician, and authorizing drugr efills as directed.

• Performs otherclinical functions as delegated andsup ervised by the physician.Administrative responsibilities : The CMA greets patients, answers telephones, schedules appointments toinclude arriveapp ointments in MaestroCare, checkoutpatients, andreferral scheduling;
• arran ges for hospital admissions andlaboratoryservices, updates and files pat ient medical records, fills outinsuranceforms, handles billing, bookkeep ing to include receiving copays andcollections on account balances;

corre spondence, and ordering clinicaland clerical supplies and forms. Piaison for clinic activities suchas JointCommission and falls and / or parerform s other administrative dutiesasdirected.

May be requested to be a lticipa te in clinic committees.

Knowledge, Skills and Abilities

Good customer service skills.Work requires the ability to understand and follow oral and writteninstructions generally acquired through a hi gh school education andmedical assistant programming.

Heavy liftingand the ability to transport stretcher and wheelchairpatients may be required. Working knowledge of sterile techniques and special procedures that area pplicable to work performed.

Working knowledge of procedures and techniqu es involved in administeringroutineand special treatments to patients.W orking knowledge of sanitation, personal hygiene and basic healthandsafe ty precautions applicablefor work in a clinic setting.

Workingknowledge of infection control procedures and safety precautions.Age specific competencies.Daily clinic preparation process;

registration, scheduling, cha rgeposting, order entry.Able to document and communicate pertinentinform ationAbility to establish and maintain effective working relationships w ithpatients and clinicstaffTyping skillsMedical terminologyLevels II and III Ability to independently seek out resources andwork collaborativ ely

Level

Minimum Qualifications

Education

Level I Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.

Level II Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.

High school or GED graduation required. Level III Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.

High school or GED graduation required. Level IV Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.

High school or GED graduation required.

Experience

Level I No experience required. Level II 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting.

Level III 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Level IV 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting.

Note : 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement : In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA / RMA) Ladder Program document for Levels II, III, and IV.

Degrees, Licensures, Certifications

Level I Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.

BLS required. Level III Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Duke is an Affirmative Action / Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and / or mental abilities.

Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.