Job Description
Job Description
Medical Front Desk Receptionist Full-Time
The Urgent Care Center of Connecticut is looking for an experienced Medical Receptionist to schedule and check-in patients in a fast-paced setting for the Urgent Care and a Private Practice on-site in Bloomfield CT.
The successful candidate will report to the Office Manager and will support all office related activities. Must be dependable, professional, courteous, and have experience with EPIC.
Spanish speaking a plus.
Must be able to work the hours of Monday 8am-2pm, Tuesday OFF, Wednesday 2pm-8pm, Thursdays 8am-8pm, and Friday 9am-5pm, and every other weekend, Saturday 9-5 and Sunday 10-4.
Please do NOT apply if you have no experience or cannot work ALL of this schedule.
Qualifications for the Medical Front Desk Receptionist :
- 1 year minimum experience as a medical receptionist in an Urgent Care setting
- Strong computer and analytical skills.
- Excellent communication and time management skills
- Excellent attention to detail.
- Strong organizational and multitasking skills.
- Customer oriented communication skills.
- Experience with EPIC EMR system.
- Ability to work in a fast paced environment
- Bilingual Spanish required
- Flexibility and dependability with schedule and work load
- Understanding of HIPAA Privacy Rules and ability to maintain confidentiality
Responsibilites for the Medical Front Desk Receptionist :
- Answer multi-phone lines
- Checking in / out private practice and urgent care patients.
- Collecting patient and insurance information
- Verifying insurance
- Collecting Co-pays and balances on account
- Performing prior authorizations for procedures and referrals
- Booking specialist appointments / Radiology appointments
- Booking future appointments for physicals and pre-ops & follow up appointments
- Faxing paperwork
- Giving Covid results
- Processing medical records using EPIC.
- Provide excellent and friendly customer service and support
- Work with medical staff / other projects as needed and directed by the Office Manager.
Starting pay is $17.00 / hr.