- Customer Service / Fully Remote - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll : Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat);
- Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy;
Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting activities...Hiring Fast >
Ft Customer Support Specialist - Work From Home
Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...
Ft Customer Service Representative - Work From Home
Customer Support / Remote] - Anywhere in U. Competitive pay / M-F 7a-4p PST - As a Customer Service Rep you'll: Provide support to clients by incoming & outgoing phone calls & emails; Proactively assist clients with all account matters i. ...
Ft Customer Service Representative - Work From Home
Health, Dental & Vision / Retirement Plan / PTO - As a Customer Service Rep you'll: Use excellent communication and multitasking skills to respond to customer inquiries and process requests, according to established standards with attention to style, tone, and manner of communication; Provide custom...
Customer Support (work From Home)
Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live c...
Ft Customer Operations Associate - Work From Home
Up to $21 per hour - As a Customer Operations Associate you'll: Handle basic customer inquiries and issues via phone, email, or chat; Document and track customer interactions and resolutions; Adhere to established procedures and guidelines to maintain consistency and quality in work output; Escalate...
Ft Administrative Sales Support Specialist (work From Home)
Up to $50K per year - As an Administrative Sales Support Specialist you'll: Enter in information into external databases for application submission; Assist with documenting current processes and keeping current documents up to date with any changes; Work closely with merchants and internal partners ...
Customer Care Specialist - Work From Home
Competitive Pay - As a Customer Care Specialist you'll: Answer and record calls for quality assurance purposes; Update the Insightec CRM system timely to capture each call experience; Manage numerous administrative activities related, but not limited to service, sales, clinical research, parts handl...
Ft Assessment Coordinator - Work From Home
Customer Service / Remote] - Anywhere in U. Up to $50K per year - As an Assessment Coordinator you'll: Help third parties via email, phone and other live support channels as they move through the assessment lifecycle; Serve as a diverse subject matter expert when it comes to explaining and evangeliz...
Ft Data Entry Specialist - Work From Home
Ability to work 8a-5p CT - As a Data Entry Specialist you'll: Access fund-related documents from various sources, including emails and online portals; Accurately match received documents to the corresponding investor vehicles or portfolios; Follow client-specific instructions to ensure proper handli...
Customer Support Representative (in-person)
The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers. Networking with the various departments at our client sites, in order to promote the concept of our customer-driven, service-oriented approach o...