Receptionist

Hourly Range : $18.00 to $22.00 per hour, which is based on various factors including skills, abilities, and work experience

FSLA Standards : Full-Time Hourly Non-Exempt

Workweek & Workday : Monday through Friday 8 : 00 a.m. to 5 : 00 p.m. Schedule is determined by manager or such other manager as DRJ may designate.

Workers Comp Classification : 8810

Experience Education Requirement

1 to 3 years of receptionist experience or equivalent combination of education and experience

Bachelor's degree in Business or related field, plus

Skills

Bilingual Spanish required Additional language skills, plus

Effective verbal and written communication

Strong attention to detail

Active listening and monitoring Awareness

Dependability Adaptability

Collaboration Teamwork I Organization

Multi-line Telephone System

Microsoft Office Suites Outlook Adobe Acrobat

Abilities

Ability to lift a minimum of 15Lbs

Ability to work flexible Schedule

Purpose :

This position is responsible for serving and interacting as the welcoming presence of Don Roberto Jewelers by greeting guests and company associates, either in person or through phone calls.

The incumbent will also provide clerical support to both the Human Resources and loss prevention departments.

Essential Duties :

• Ensure that the phone is always answered in a quick, warm, and upbeat manner
• Greet visitors; determine the nature of business and announce visitors to appropriate associate
• Create and maintain relationships with entire organization by being a warm and welcoming presence at the front desk
• Maintain visitor log in accordance with the company's Personal Information Privacy policy
• Monitor emails and voicemails and distribute appropriately
• Support District Managers with location schedules and provide store managers and corporate staff with locations when necessary
• Receive and sign for certified mail, log and all / email to the appropriate department
• Actively support the loss prevention and safety teams.
• Continuously monitor surroundings within reception area as well as parking lot, and report suspicious activity immediately to the Loss Prevention department
• Report any unsafe work conditions immediately to the HR Compliance Manager
• Support Human Resources manager and team with special projects
• Participate in department meetings
• Perform other duties as assigned

Physical Demands :

The physical demands described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the incumbent is regularly required to talk or hear. The incumbent is frequently required to use hands or fingers, handle or feel objects, tools, or controls.

The incumbent is occasionally required to stand; walk; sit; and reach with hands and arms. The incumbent must occasionally lift and / or move up to 15 pounds.

Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

The noise level in the work environment is moderate.

PI245865736