Job Summary :
This position reviews, investigates, and manages highly technical and complex complaints relative to professions and occupations registered by the Board of Technical Registration.
Requires excellent written and communication skills as the individual is required to work with various professionals assisting in case assessments, as well as respondents, attorneys, and internal staff.
This Investigator is required to review reports, manage meetings, supervise compliance with Board orders, engage in cost recovery, appear in administrative hearings, and testify as required.
This ideal candidate will be responsible for initiating, evaluating, and preparing a variety of substantial documentation requiring the interpretation and application of laws and rules.
Job Duties :
- Prepares extensive reports, subpoenas, and legal documents related to complex technical investigations
- Supervises, develops and trains Enforcement Advisory Committee members in matters related to applicable law, enforcement procedure, administrative code, and standards of practice
- Participates in or makes assignments for the review of technical evidence based on availability and professional expertise
- Supervises and manages committee meetings at which findings of Practice Act violations occur. Reviews reports prepared by Enforcement Advisory Committee members and prepares recommendations to the Board based upon those reports
- Conduct interviews of complainants, witnesses, and respondents
- Supervises and manages compliance with terms and stipulations related to Orders of Discipline
- Collects, examines, and preserves case evidence and professional documents
- Determines investigative costs associated with complaint investigations for the purpose of cost recovery
- Testifies In court and administrative hearings as an official witness
- Advises and makes recommendations to the Board relative to information, evidence, and findings discovered during complaint investigations
- Consult with internal legal staff and outside legal counsel, and address public inquiries and requests
Knowledge, Skills & Abilities (KSAs) :
Knowledge :
- Various state and agency statutes, rules, standards, policies, and procedures
- Supervisory and case management strategies and techniques
- Basic knowledge of all regulated professions
- Mediation and negotiation principles
Skill :
- Effectively and fairly negotiate informal case settlements
- Effectively monitor and supervise respondents subject to Board Orders
- Efficiently operate computers and other office equipment
- Courteously and effectively deal with public requests and inquiries
Ability :
- Effectively supervise and manage all facets of complaint investigations
- Write clear, concise, and accurate investigative reports, Consent Agreements, and Board Orders
- Communicate verbally in an articulate, professional, and logical manner
- Work independently and with minimal supervision
Selective Preference(s) :
- A bachelor's degree in criminal justice, public administration, or similar degree from an accredited institution of higher learning and / or formal training and / or experience in law enforcement and / or criminal or administrative investigation
- Five years or more of experience as an investigator in State service conducting regulatory and / or criminal investigations or substantially equivalent experience conducting complex investigations and / or duties for a law enforcement criminal justice or state regulatory agency preferred
Pre-Employment Requirements :
- Must have a valid AZ Driver's License and be willing to travel if necessary
- Supervisory training and / or experience
- Regulatory investigative experience
- Law enforcement experience
Benefits :
The State of Arizona offers a comprehensive benefits package to include :
- Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
- Life insurance and long-term disability insurance
- Vacation plus 10 paid holidays per year
- Health and dental insurance
- Retirement plan
- Sick leave
Learn more about the Paid Parental Leave pilot program . For a complete list of benefits provided by The State of Arizona, please visit our
Retirement :
- Positions in this classification participate in the Arizona State Retirement System (ASRS)
- Please note that enrollment eligibility will become effective after 27 weeks of employment