Senior Sales Manager

Job Description

Job Description

Position Overview

The Senior Sales Manager is responsible for soliciting, planning, and managing group dining and special events to increase sales and enhance guest experiences.

The successful candidate will have a combination of sales and event coordination experience, with a strong focus on building and maintaining client relationships, maximizing bookings, and ensuring successful execution of events.

Duties and Responsibilities

• Build relationships with companies, individuals, and local businesses to maximize event and group bookings.
• Prepare and manage special event contracts, process deposits, and ensure timely collection of all payments.
• Coordinate and manage day-of-event logistics, ensuring that all events run smoothly and exceed client expectations.
• Create and update contracts, BEOs (Banquet Event Orders) through Tripleseat.
• Attend BEO meetings and work closely with the operations team to ensure all event details are communicated and executed effectively.
• Attend networking mixers and actively engage with clients to develop new business opportunities.
• Maintain strong relationships with concierges, corporate groups, and local organizations in the DTLA area.
• Set and achieve sales goals, proactively working to exceed targets through innovative and creative sales strategies.
• Follow up with clients after each event to obtain feedback, document comments, and improve future events.
• Update shared calendars with tentative and confirmed bookings, ensuring all teams are aware of upcoming events.
• Maintain a strong understanding of food and beverage offerings, ensuring clients receive the best recommendations for their events.

Ideal Candidate Qualities

• Strong guest service and leadership skills, with the ability to manage multiple tasks and deadlines in a fast-paced, high-pressure environment.
• Exceptional organizational skills, attention to detail, and proactive problem-solving abilities.
• Excellent written and verbal communication skills, with the ability to navigate interpersonal conflicts and provide solutions.
• Team-oriented, collaborative, and willing to support colleagues across different departments to ensure success.
• Familiarity with the DTLA business landscape and a strong network of local contacts is a plus and highly recommended.

Skills and Certifications

• 3-4 years of sales experience, with a strong preference for candidates who have worked as a Sales Manager or in a similar role.
• 3-4 years of experience in event coordination, hospitality, or a related field.
• Knowledge of Tripleseat is strongly preferred.
• Must live in Los Angeles and have knowledge of the DTLA business scene.

Physical Demands and Work Environment

• Ability to stand, walk, lift, and bend for extended periods of time.
• Must be able to work in a fast-paced, ever-changing environment.
• Willingness to work a flexible schedule, including days, evenings, weekends, and holidays as required by event bookings.

Company Background

Houston Hospitality, founded by the Houston Brothers, is known for its unique and immersive nightlife experiences. LEVEL 8, located in the Moxy & AC Hotel Downtown LA, is a revolutionary dining, drinking, and entertainment concept with eight distinct destinations.

This role offers the chance to contribute to an innovative, first-of-its-kind venue that sits at the heart of LA’s vibrant social scene.