Warn Industries - Director of Global Quality - Clackamas, Oregon
The Director of Global Quality leads the quality programs at Warn Industries. S / he provides leadership to establish and maintain quality levels that meet and exceed customer expectations;
implements and maintains a statistically based quality system, develops and maintains quality systems in compliance with ISO and TS / ITAF standards, and maintains supplier quality relationships.
The Director also works with the Production Engineering team to implement Warn’s Continuous Improvement initiatives and uses them to drive overall improvements to the business.
The Director of Global Quality is accountable to the VP of Engineering & Manufacturing for all engineering and customer-related matters related to the Quality team’s assigned business.
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Warn Industries is a fully committed team-based organization. The Director of Global Quality must be a leader and a coach.
S / he is responsible for partnership and support of Directors / Leaders across all functions of the organization to support Warn Industries’ culture and strategic goals.
Accountability for cost center performance resides with the Director, and he / she must accomplish cost center objectives through team leadership and development.
Essential Functions :
- Lead the quality program and associated resources at Warn Industries.
- Establish the overall Quality strategy to align with Warn Industries’ overall Strategic Plan.
- Continuously strengthen the quality systems for determining the appropriate infrastructure and resources required to achieve business objectives.
- Ensure alignment of internal processes and metrics to create highest product quality and competitive advantage.
- Provide leadership throughout the phase gate process.
- Ensure proper interface of the quality function to manufacturing, engineering, and marketing.
- Build strong relationships with Warn Industries’ customers and suppliers.
- Coordinate and maintain a quality system in compliance with ISO / IATF.
- Implement necessary programs to support the Corporate Quality Policy and the Quality System.
- Coordinate investigations of internal and external customer quality issues.
- Organize the Quality Engineering department.
- Support supplier quality programs and conduct supplier qualification and audits.
- Drive efforts to reduce CONC and other key metrics.
- Partner with the Directors of Manufacturing and Directors of Engineering.
- Lead the creation and implementation of tactical plans to achieve Warn Industries’ Strategic Vision.
- Exceed customer expectations for product delivery and quality.
- Provide training and leadership to create a positive workplace.
- Review and approve recommendations of team leaders in matters of personnel.
- Participate in identifying transaction opportunities and related due diligence.
- Learn about new and emerging technologies and industry trends.
- Represent WARN in the community and promote the organization’s goodwill.
- Coach Team Leaders on leadership development.
- Perform other related duties as assigned by Executive Team.
- Responsible for prompt and regular attendance.
- Accountable for Sarbanes-Oxley compliance in assigned area.
- Promote safe operating conditions for team members.
Required Education and / or Experience :
- Bachelor’s Degree, preferably in business administration or a pertinent technical field. A Master’s degree is a plus.
- Demonstrated leadership abilities in a manufacturing environment.
- At least ten years of Quality Management experience.
- Experience in development and maintenance of ISO accreditation.
- Automotive OEM manufacturing and / or quality leadership experience is a plus.
Required Qualifications :
- Demonstrated leadership skills and extraordinary people management skills.
- Knowledge of the automotive market.
- Demonstrated successful performance in business planning and resource management.
- Strong oral and written communication skills.
- High-level knowledge and experience utilizing Microsoft Office software.
- Ability to create, review, comprehend, and interpret documents.
- Excellent interpersonal and conflict resolution skills.
- Must have a career history characterized by strong employers.
- Highly ethical, self-motivated individual.
- Strong technical, troubleshooting, problem-solving, and organizational skills.
- Ability to lead and facilitate activities necessary to a project’s completion.
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