Are you ready to be the voice that makes a difference? Join our team as a Customer Service Representative and help us deliver exceptional support to our valued members.
If you thrive in a fast-paced environment and enjoy solving problems while providing top-notch service, we want to hear from you!
Responsibilities :
- Identify the purpose of each call and accurately document details in the Communication Log
- Access member information through proprietary ASH systems to provide accurate responses to inquiries
- Answer incoming calls promptly and courteously, ensuring a positive experience for every caller
- Prioritize and manage calls to meet required response times, ensuring prompt follow-up when necessary
- Strive to meet or exceed established performance metrics for the Customer Service Representative role
- Respond to requests from both internal and external clients, providing assistance as needed
- Forward complex inquiries to the appropriate department for further assistance and follow up as needed
Qualifications :
- High School Diploma or GED
- 1+ years of Customer Service experience
Sr Software Engineer- JAVA (Backend) Austin, Dallas & San Antonio, TX
Our digital solutions are growing in popularity and adoption—like Curbside and Home Delivery—so you’ll get the opportunity to define the user experience for millions of customers and hundreds of thousands of Partners. Engage with shared services teams and vendors when necessary. Access to H-E-B’s fu...
Work From Home Customer Service Sales Austin, TX
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base. Sales or customer service experience is advantageou...
Part Time Sales Associate in Austin, TX
San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear. Have a great communications skills and exceptional customer service. Perform day...
* Austin 12 (Riverside/S Pleasant) Service - Customer Service Assistant - Part-Time
As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. Do you have wha...
Customer Service Representative
The responsibilities and tasks of the Customer Service Representative consist of: Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need Keeping a record of customer interactions, processed orders, an...
Staff Software Engineer-Backend (Node.js) Austin, Dallas, San Antonio, TX
Our digital solutions are growing in popularity and adoption—like Curbside and Home Delivery—so you’ll get the opportunity to define the user experience for millions of customers and hundreds of thousands of Partners. Engage with shared services teams and vendors when necessary. Access to H-E-B’s fu...
Entry Level Customer Service and Sales Assistant
Entry Level Customer Service and Sales Assistant Responsibilities: Respond to customer inquiries with expertise, product recommendations, and tact Assist the customer in enrolling in product/service offerings Process orders, prepare correspondence and fulfill customer needs Solve customer issues in ...
Customer Service Representative (CSR) # 219 Austin, TX
Greet customers with a friendly smile and provide them with prompt courteous service; offer extra assistance and handle any customer comments, complaints, or suggestions. Every Customer Sales Representative reports to the Store Manager and is responsible for providing Speedy Stop customers with the ...
Sales Representative, Anesthesia - Austin/San Antonio
The focus of this Austin/San Antonio, Texas based Sales Representative, Anesthesia, is making connections with surgeons, anesthesiologists, nurse anesthesiologists, members of the surgical team and various health care professionals in operating rooms, surgical centers, as well as hospital administra...
Austin 29 (Westlake) Beer & Wine - Customer Service Spec - Part-Time
As a Customer Service Specialist, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer se...