Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
POSITION SUMMARY :
Reporting to the President & CEO, and in partnership with the Chief Operating Officer, the Chief of Staff serves on the organization’s leadership team and helps coordinate and / or lead its highest priority projects, with a focus on institutional transformation and accountability.
They also support functions relating to Board and external stakeholder engagement.
Essential Duties :
Key responsibilities include but are not limited to :
- Ensure that progress is being made on priority initiatives and that projects and tasks are followed up on as directed by the President
- Coordinate with the Project Management Office to help ensure that feedback from the President is incorporated accurately and that project scopes, schedules, and delivery commitments are clear
- Anticipate issues as well as identify potential opportunities and proactively develop plans to address them
- Assess inquiries and meeting requests to the President as well as the Board Chair and determine the proper course of action
- Ensure that preparation and planning for board meetings is carried out effectively; provide support to Board Members as requested
- Develop detailed briefings for the President to prepare for both internal and external meetings and events
- Develop project scopes, schedules, and budgets and oversee their implementation; perform the same duties for other tasks as requested by the President
- Help develop and maintain excellence in customer service across the organization both for staff (e.g., procurement process) and the public (e.g., responding to concerns)
- Provide communication support including drafting memos, presentations, external communications, and social media posts
- Assist with the maintenance of contact mailing lists and other recordkeeping functions
- Provide executive support to enable smooth operations, including meeting organization, agenda development, minutes drafting, calendar management, filing, document management
Education and Experience :
A Bachelor’s Degree is required. At least five (7) years of experience developing and executing projects to improve organizational operations, with a preference for candidates who have demonstrated experience (1) on an organization’s executive team, (2) in the public sector, and (3) with external stakeholders.
Competencies :
Leadership - Establishes and guides a team effort that promotes a common goal
Persistent sees projects through to completion, persevering even when faced with barriers or obstacles
Empowers Others - Gives employees confidence and allows freedom to complete tasks
Emotional Intelligence the ability to regulate own emotions and understand the emotions in others
Innovative seeks novel ways to improve
Skills :
- Highly organized and attentive to details
- Must have excellent communication skills (verbal and writing)
- Proficiency in MS Word, Excel, and PowerPoint
Physical Requirements : N / A
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