Responsible for the end-to-end design process of RouteOne digital products which span both consumer-facing and business-to-business channels.
This process includes, but is not limited to : market research, design ideation and strategy, creating user stories and journey maps, creating design mockups, UI prototyping (both low and high-fidelity), and user testing based on business / technical requirements, usability standards, and optimum workflow.
This team member will actively collaborate with different development and strategy teams on different products. As such, they should be comfortable acting as a design subject-matter expert and a champion for user experience on an agile team.
Job Requirements
- Support the product lifecycle from planning through development, launch, and ongoing product enhancements. Support the definition, development, and delivery of the product(s) following the RouteOne systems lifecycle process.
- Work with customers, Product Development team, and IT team to establish new UIs and enhance existing ones.
- Facilitate project meetings, workshops, design sessions, and whiteboarding.
- Sketch user flows and low- and high-fidelity wireframes in a custom material design system.
- Perform all work in accordance with company's quality programs, standards, and procedures.
- Design and develop prototypes from functional specifications, as well as business and user requirements under the direction of the Director, Product.
- Analyze, create, document, and UI design guidelines and standards.
- Maintain safety, security, and privacy standards throughout all areas of responsibility.
Knowledge
- Well-versed in working closely with business and technology stakeholders, helping them see the "big picture."
- Demonstrated experience in responsive web and native design principles.
- Experience developing and implementing UI design standards for large-scale platforms.
- Extensive experience with Figma, Adobe Creative Suite, and other UI-centric software.
- Familiar with Agile software implementation methodologies, specifically Scrum.
- Formal experience with Usability Methodologies a plus.
- Experience in defining / tracking / reporting user metrics is a plus.
Skills
- Extensive experience with UI prototyping tools including Figma and Adobe Creative Suite, with a heavy focus on component creation and library creation / maintenance.
- Proficient in Microsoft Office products, including but not limited to : Word, PowerPoint, Excel, Outlook, and Visio.
- Experience working in JIRA is a plus.
- Familiarity with HTML, CSS, and HTML development tools is a plus.
- Ability to act as a subject-matter expert in a team setting.
Abilities
- Problem solver with a strong solution / implementation focus.
- High degree of flexibility and adaptability and conflict management capability.
- Self-motivated, self-directed, and politically astute; able to communicate effectively with all levels of internal and external organizations.
- Ability to work in a team environment.
- Ability to think critically.
Other Essential Requirements
- Portfolio of work samples and design artifacts that illustrate your approach, outcomes you've achieved and deliverables you've created is required.
- Bachelor's degree in Design, Digital Media, or related field is a plus.
- 2+ years' overall work experience in a professional environment.