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Referral Coordinator / EIS

Referral Coordinator / EIS

PermiaCare ServicesMidland, TX, United States
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Job Number : 356

Location : Midland

Supervises : N

FLSA : Non-Exempt

Division : ECI

Salary : $22.48 per hour. Sign on bonus may be available.

Shift : M-Th 7 : 30am - 5 : 30pm; F7 : 30 - 11 : 30am; as needed; Assigned work hours may change as the needs of theagency and clients change

Driving required : Y

Travel required : Y

Settings : office, field

POSITION SUMMARY / JOB PURPOSE :

The Referral Coordinator / EarlyIntervention Specialist (EIS) processes all referrals made to the ECI program and individual referrals made to ECI Therapists. This position ensures that all Medicaid, State,Federal and agency policies and procedures are met. The Referral Coordinator provides specializedskills training to families with children under 3 years of age withdevelopmental delays in the child's natural environment.

This position works independently,under limited supervision, reporting major activities through periodicmeetings.

EDUCATION, EXPERIENCE, OTHERQUALIFICATIONS :

Education Required : Bachelors degree from accredited college oruniversity in a field approved by ECI such as Psychology, Sociology, SocialWork, Special Education, Child Development, Health, Family Studies, or relatedfield.

  • must complete 3 semester hoursof early childhood special education or 40 clock hours of continuing educationin early childhood development or early childhood special education prior tohire.

Experience Required : At least 1 year experience in Early ChildhoodDevelopment or related field or experience with young children withdevelopmental delays preferred.

Registration, Certification,Licensure or other Qualifications Required :

  • Must maintain a valid TexasDriver's license, auto liability insurance and a driving record acceptable toPermiaCare's insurance requirements.
  • Required to pass criminal history andbackground checks as well as pre-employment drug screen.
  • EIS position requires completionof competency demonstration as mandated by ECI. Must become a fully certified EIS within 1 year.
  • ESSENTIAL DUTIES ANDRESPONSIBILITIES :

  • Receive, track and enter all ECI Referrals into the data systems within a timely manner.
  • Track therapy referrals and ensureall are processed in a timely manner.
  • schedule evaluations and confirm appointments.
  • Provide specialized skillstraining to parents and caregivers in the child's natural environment.
  • Conduct Initial Evaluations and develop IFSPs in the absence of an Initial Coordinator.
  • Identify the needs of the childand family and provide resources to assist in meeting their needs.
  • Meet unit performance measures ortargets.
  • Maintain assigned caseload.
  • Coordinate appropriate services todesignated caseload.
  • Enter accurate and appropriatedocumentation of services within timeframe required.
  • Maintain confidentiality ofsensitive records and treatment information, client files and protected healthinformation in compliance with HIPAA, laws, rules and regulations, andestablished procedures.
  • Maintain regular and reliablephysical on-site attendance. Regular attendance, dependability, and promptnessare required for the scheduled work day 100% of the time, to ensure consistencyand completeness of program's processes.
  • Comply with the Abuse, Neglect,and Exploitation policy and reporting requirements.
  • Adhere to the Code of Conduct andStandards of Behavior policy requirements.
  • Establish and maintain effectivework relationships with individuals served and their families, supervisors,co-workers and visitors by demonstrating cooperative, courteous and respectfulbehavior at all times.
  • Communicate regularly withsupervisor.
  • Open and process mail / email in atimely manner.
  • Answer phone, collect phonemessages and respond to requests timely and accurately.
  • Maintain safe and clean workingenvironment by complying with procedures, rules and regulations.
  • Perform all work functions andinteractions using a trauma informed approach.
  • Display professionalism whenrepresenting PermiaCare and the program in the community.
  • Maintain compliance with legalrequirements and company policies and procedures.
  • Maintain valid and currentdriver's license, auto insurance, acceptable driving record and reliabletransportation at all times. Driving may be required for this position.
  • Complete all training as assignedprior to due date.
  • Other duties as assigned.
  • MARGINAL DUTIES ANDRESPONSIBILITIES (these duties are not designated as essential for the purposesof ADA; they are still required duties) :

  • Fill in for other ECI staff asneeded.
  • Provides service coordination tofamilies and children as needed.
  • Provide translation, ifapplicable.
  • Participate in team meeting orstaffings.
  • Participate in communityactivities and / or attends community meetings as needed.
  • Participate in workgroups andcommittees as assigned.
  • KNOWLEDGE, SKILLS, ABILITIES ANDCOMPETENCIES :

  • Knowledge of child development.
  • Knowledge of community resources.
  • Knowledge of HIPAA and ability toprotect confidentiality.
  • Effective multi-tasking skills.
  • Good organizational skills.
  • Welcoming, positive behavior.
  • Ability to express self clearlyand effectively, orally and in writing.
  • Effective time management skills.
  • Exceptional customer serviceskills, including positive attitude.
  • Cultural sensitivity.
  • Dependable attendance andpunctuality.
  • Knowledge of trauma informed theories,principles and practices.
  • Flexibility and adaptability todifferent work environments.
  • Excellent computer skills,including Word, Excel, Outlook, and Electronic Health Records (EHR).
  • Reading and comprehending.
  • Reasoning and analyzing.
  • Ability to coordinate with variousinter-agency personnel.
  • Ability to fulfill PMAB andCPR / First Aid requirements.
  • Ability to work independently.
  • Good interpersonal skills,including ability to build rapport with individuals including co-workers.
  • Ability to display comfort ininteracting with individuals of diverse cultural, ethnic and economicbackgrounds and with social service, healthcare, educational and criminaljustice organizations, as needed.
  • Ability to acquire and utilize newskills as the job requires.
  • Ability to work cooperatively andproductively with supervisor, individuals, co-workers, and groups of persons atall levels of activity, contributing to a spirit of teamwork.
  • Ability to maintain highly confidentialinformation.
  • Ability to remain calm instressful situations.
  • Ability to plan and schedule workand implement directives without constant supervision.
  • Model professionalism byappropriate dress, language, ethics and work habits.
  • Ability to drive personal and / orcompany vehicle. This position mayrequire travel to agency program sites, community and residential sites, and / orlocations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and / or individuals served.
  • PHYSICAL REQUIREMENTS :

    Abilities Required :

  • Heavy Lifting, 45 lbs & over
  • Moderate Carrying, 15-44 lbs
  • Pulling hand over hand
  • Repeated bending
  • Reaching above shoulder
  • Simple grasping
  • Dual simultaneous grasping
  • Walking
  • Standing
  • Sitting
  • Crawling
  • Twisting
  • Kneeling
  • Pushing
  • Stooping
  • Climbing stairs
  • Climbing ladders
  • Operating office equipment
  • Operating motor vehicle
  • Ability to see
  • Identify colors
  • Depth perception needed
  • Hearing (with aid)
  • Ability to write
  • Ability to count
  • Ability to read
  • Ability to tell time
  • Other (specify) : driving required. May require some travelafter hours and overnight.

    WORKSITE CONDITIONS :

  • Travel
  • Inside
  • Working closely with others
  • Working alone
  • ADA Statement : Reasonable accommodations may be made toenable individuals with disabilities to perform essential functions.

    EEO Statement : PermiaCare is committed to hiring andretaining a diverse workforce. We are proud to be an Equal Opportunity Employer,making decisions without regard to race, color, ethnicity, national origin,sex, sexual orientation, gender identity, religion, age, disability, veteranstatus, genetic information, or any other characteristic protected by state orfederal law.

    This job description is notdesigned to cover or contain a comprehensive list of duties, activities orresponsibilities that are required of the employee for this job. Duties, activities and responsibilities maychange or new ones may be assigned at any time with or without notice. This jobdescription does not constitute an employment contract with PermiaCare. Employment is at-will.

    PM22

    PIbf5e2668c561-26289-38775988

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    Referral • Midland, TX, United States

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