A company is looking for a Manager, Customer Success - Americas.Key Responsibilities : Define and execute CSM strategy for BFSI customer accountsGuide team in renewals, customer relationship building, and upsell opportunitiesAnalyze customer data, collaborate with internal teams, and ensure team performanceRequired Qualifications : Experience managing strategic customer accounts in BFSI industriesAbility to develop customer success plans and hold value-based conversations with customersExperience in coaching, mentoring, and managing performance of CSM teammatesStrong understanding of software development, cloud computing, and DevOps conceptsExperience with Salesforce, Gainsight, and building customer engagement playbooks
Senior Customer Success Manager Remote
A company is looking for a Senior Customer Success Manager. ...
Customer Success Manager
Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Customer Success Managers to innovate, continuously improve, learn, and grow for the benefi...
Customer Success Manager - Scale
A company is looking for a Customer Success Manager - Scale in the USA (Remote). ...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Senior Strategic Customer Success Manager
A company is looking for a Senior Strategic Customer Success Manager in the United States. Key Responsibilities:Drive product adoption, expansion sales, and subscription renewals to meet monthly quotasMaintain relationships in an enterprise book of business and conduct business reviews for mid-marke...
Customer Success Manager
The Customer Success Manager (CSM) partners with the BDE and the customer on renewals and work through any RFP process by identifying gaps in current contract in place and understanding customer needs in order to successfully renew the contract. The Customer Success Manager (CSM) role is a key membe...
Remote Customer Success Manager. Los Angeles, CA
Remote Customer Success Manager to work in the U. You will be working with our largest, high growth customers to ensure they are successful. Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. You will understand their goal...
Customer Success Manager, SLG
The Customer Success Manager supporting our state and local business is passionate about the customer’s mission and ensuring their success. Establishing a regular cadence of contact and reviews with your customers that allows you to understand your stakeholders and their individual and organizationa...
Remote Customer Success Manager ( BS13-1750771) – CyberCoders
So, if you are a Customer Success Manager with Health IT experience, please apply today!. Build customer loyalty buy maintaining strong relationships with payer customer representatives. At least 5 years of Customer Success experience with the following:. We were established in 2014 by seasoned heal...
Customer Success Manager
As our Customer Success Manager, you will. Serve as primary point of contact in onboarding customers during implementation lifecycle, including:Schedule and lead customer implementation calls. Gather customer concerns and coordinate regular responses back to customers based on discussions with engin...