Job ID : 24-03543 Ophthalmic Technician Ophthalmology Baltimore, MD MUST : Experienced Ophthalmic Technician Ophthalmology 3+ years of professional experience as Ophthalmic Technician Ophthalmology 3+ years of experience working in Ophthalmology or Optometry Working knowledge of eye anatomy, disease, symptoms and ocular meds Working understanding of A-Scans, fundus photos, nerve fiber analysis and fluorescein angiography Basic knowledge of contact lenses Good understanding of ophthalmic practice and patient care Knowledge of medical instrumentation and its proper care and usage needed Utilizes proper eye drop technique and sterility Understands and uses proper sterile technique Utilizes proper universal precaution procedures Understands characteristics of common anterior and posterior segment disorders and conditions Understands and communicates well to patients about ophthalmologic procedures Understands and follows procedures for surgical and procedural consents Demonstrates flexibility in job assignment Demonstrates initiative in accomplishing practice goals Demonstrates excellence in communication skills Demonstrates ability to work cooperatively with others Ability to communicate with patients, co-workers and supervisors is critical Experience with Electronic Medical Records, EPIC highly preferred Certified Ophthalmic Assistant Certification preferred High school diploma or equivalent (GED) is required DUTIES : Responsible for daily patient care and flow of practice activities.
Promptly and professionally assists the doctor in patient care. Enters exam data in charts thoroughly and accurately performs : Refractions, Lensometry, Keratometry, Tonometry, Visual Fields, Amslers, Muscle Testing, PFPIl Exams, Topography, Visual Acuity, Scribes readily when physician requests or practice needs require.
Performs technical workups, patient interviews and special testing. Prepares patients for laser treatments. Communicates with patients regarding follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery, scheduling, etc.
Maintains and cleans all equipment being used. Report to supervisor if not in working condition. Returns phone calls to patients and pharmacies.
Assists in minor surgery. Assists with studying patients and collaborates on ophthalmic services for research projects. Maintains patient confidentiality.
Efficiently and accurately interviews patients and documents histories. Attends meetings as required by department. Uses the electronic medical record as documented in the department and / or standard operating procedure and processes.
Anticipate potential needs and issues of internal and external customers. Proactively solicit customer feedback. Provide proactive, timely and effective responses to internal and external customer needs and requests.
Model effective customer relations skills and behaviors. Take ownership for all actions, behaviors, decisions and outcomes.
Demonstrate dependability in attendance, punctuality, and job performance. Consistently seek out opportunities to enhance performance and make self-development a priority.
Proactively contribute to change and anticipate opportunities for improvement. Identify and act on opportunities for change and improvement.
Demonstrate actions and behaviors that consistently and actively promote trust, respect and confidence in self, peers, and the organization.
Demonstrate respectful and appropriate communications and listening skills and behaviors to all. Consistently share information and ideas while working cooperatively with others to accomplish group goals.
Consistently provide and build team morale by promoting positive attitudes regarding the work environment. Other duties as assigned Quadrant is an affirmative action / equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.