Pre-Owned BDC Sales Associate - Bi-Lingual (English/Spanish) Experience Preferred

Job Description

Job Description

Fred Haas Toyota Country

22435 S.H. 249

Houston, TX 77070

Located at Spring Cypress & 249, just 5 mins North of the Beltway!

Pre-Owned BDC Sales Associate - Bi-Lingual - English / Spanish (Experience Preferred)

Your Success Our Success!! We are seeking an energetic and coachable candidate to join our enormous Pre-Owned Sales Team, where business is booming! You will create / confirm sales appointments;

make outbound calls to generate business for the company and follow-up with clients who recently visited our dealership.

All sales leads will be provided. You must be able to multi- task, use a multi-line phone system, report your progress and deliver exceptional customer service.

If you're a performer- Apply now! Experience preferred & Bi-Lingual is a PLUS!

DUTIES AND RESPONSIBILITIES :

• The ability to quickly build rapport with the client.
• Communicates effectively with Sales customers and prospects whether by phone, by e-mail or in person.
• Knowledge of auto dealership products and services a plus or we can train the right person.
• Directs customers to product information resources, including those available on the Internet.
• Assists customers in scheduling a visit to select a vehicle and offers sales support.
• Confirms customer appointments and follows up afterwards.
• Understands the psychology of Sales customers and works with them accordingly to draw them into the store for proper vehicle demonstration.
• Checks e-mail frequently and responds to inquiries immediately. Delivers messages intended for the other departments promptly.

Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.

• Knows and understands the federal, state and local laws which govern retail automobile sales.
• Keeps abreast of new products, features, accessories, etc. and their benefits to customers. Attends product and sales training as requested by manager.

SECONDARY DUTIES :

Include the following. Other duties may be assigned.)

• Coordinates promotions with other dealership sales promotions and advertising.
• Polished communication skills via the phone and email.
• Listening skills.

ADDITIONAL RESPONSIBILITIES :

• Arrives to work on time
• Maintains professional appearance.
• Follows instructions from a supervisor.
• Interacts effectively with co-workers.
• Understands and follows work rules and procedures.
• Accepts constructive criticism.
• Clearly communicates in English...Bi-Lingual is a PLUS!

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

• At Least 6 months of Automotive Experience (sales or BDC)
• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Valid driver’s license.
• Excellent communication skills.

WE OFFER :

• 5 day work week schedule
• Medical Dental Vision Insurance
• 401K Plan

About our Dealership

The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees.

Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages.

The result has been continuous recognition from the automotive industry in every aspect of the business. Fred Haas Companies is continuously recognized by several industry awards as a leader among its peers.

Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career