Room Attendant

Why Us?

Sage Hotel Management is currently seeking experienced Room Attendants for the historic Alexandrian Hotel, in Alexandria, VA.

At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.

Sage's vision is to be recognized by our customers as the best in our business through ensuring a culture that "makes the ordinary extraordinary!" The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!

Job Overview

Clean and prepare guest rooms and public areas meeting the cleaning standards set by the property to ensure guest satisfaction and maximize profits.

Responsibilities

• Remove items from shelves and storage and prepare the cleaning cart with products; constantly maintain cleaning carts and storage areas orderly and in good condition to favor efficiency and make room cleaning easier.
• Clean and wipe windows, doors, walls, closets, and accessories of rooms, public areas, and hallways, often using hand ladders or step stools to clean hard-to-reach areas to keep a clean, presentable, and attractive facility at all times. Wash shower walls and tub, clean toilet(s) and toilet partitions when applicable; wipe exposed pipes, clean mirrors, sinks, and walls to have clean and hygienic public and guest bathrooms.
• Replenish towels, soaps, and all room amenities and restock printed materials that the previous guest took or that are stained or broken to ensure adequate supply for the next guests.
• Hand wash all areas that have flooring (linoleum, tile, etc.) to remove dirt and clean stains.
• Shake and polish all furniture, accessories, and items that hang on the wall, including using a duster to reach the vents and corners of the ceilings to remove dust and cobwebs.
• Remove all bedding from beds and remake them with fresh linens, checking the cleanliness of bedspreads, blankets, and mattress covers, replacing them if dirty.
• Lift mattresses to check for stains between mattresses and under beds.
• Check the cleanliness of the closet, wipe a damp cloth on the closet door, handle, and top shelves and replenish guest room items such as hangers, blankets, and extra pillows.
• Vacuum rooms, public areas, and hallways operating vacuum cleaners weighing up to 25 pounds and lifting and moving heavy furniture to vacuum all carpet area, including under furniture and hard-to-reach areas.
• Inspect all door and window locks to ensure they work correctly and immediately alert management to address any unsafe or dangerous situation to ensure the safety of guests and employees.
• Inspect all room equipment (TV, lights / lamps, faucets, radios) to ensure they are working correctly and immediately report the condition of the room and maintenance deficiencies in writing to the Executive Housekeeper to be repaired or resolved without delay.
• Secure and maintain custody of equipment, keys, and materials to protect and preserve hotel property.

Qualifications

Education / Formal Training

No formal education or training needed.

Experience

Previous cleaning experience desirable.

Knowledge / Skills

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.