A company is looking for an Operations Analyst Senior to manage onboarding new clients and support the Systematics Hosted environment.
Key ResponsibilitiesManage onboarding of new clients and coordinate environment requirementsInvestigate and resolve processing and user problems following escalation proceduresMaintain production support disaster recovery plans and conduct testing as requiredRequired QualificationsExperience with tools such as ZEKE, SAR, Panvalet, Endevor, and Control-MAssociate's Degree or equivalent relevant experienceKnowledge of client objectives and business prioritiesAbility to analyze client requirements and anticipate future needsExperience in troubleshooting and recognizing abnormal processing conditions
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