Search jobs > Chicago, IL > Part-time > Front desk representative

Front Desk / Customer Service Representative - Part Time

iFLY Indoor Skydiving
Chicago, IL , US
$18-$20 an hour
Part-time

Front Desk / Customer Service Representative - Part Time

Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving.

iFLY is a global company with 33 locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply!

Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR :

S afety First

O utrageous Passion

A ccountability

R espect

CSR Day-to-Day :

  • Safety - Promote customer safety throughout their time in the wind tunnel and facility
  • Sales Actively listen to guests to recommend and sell experiences that improve their time at iFLY
  • Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
  • Service - Resolve product / service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
  • Additional Responsibilities - Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds & reschedule.

As needed, participation in marketing related photography, video, and social content capture for promotional usage.

Ability to :

  • Stand for about 8 hours a day while working on a point-of-sale system
  • Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph

What We are Looking For :

  • Must be 18 years of age or older
  • Weekend availability is required
  • High school diploma or equivalent (required)
  • Exceptional sales skills
  • Exceptional customer-service skills
  • Confidence in phone and face-to-face communication
  • Ability to resolve conflicts, to multi-task, and to understand customer needs
  • Friendly, upbeat, compassionate, and personable attitude
  • Integrity, punctuality, and professional appearance
  • Ability to work well within a team maintaining positive relationships
  • Basic computer skills

The Good Stuff :

  • Average hourly rate, including commissions - $18-20 / hr. (base + commission)
  • Paid time off (PTO)
  • Holiday pay options
  • Tuition reimbursement
  • Referral bonus program
  • Employee discount on retail merchandise and flight packages
  • Free flight time for employees and immediate family!

All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team!

30+ days ago
Related jobs
Promoted
iFLY, LLC
Chicago, Illinois

Front Desk / Customer Service Representative - Part Time. We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the ...

Promoted
Waterway Carwash
Skokie, Illinois

Waterway is now hiring Customer Service - Representatives at our Skokie location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. The Customer Service - Representative offers and sells car w...

Promoted
Advocate Health
Park Ridge, Illinois

Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information. One to two years related customer service experience * Experience handling difficult caller/customers/patients. Patient Services: Provides efficient, high...

Circle K
Palos Hills, Illinois

Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. ...

Chris Hoskinson - State Farm Agent
Chicago, Illinois

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Spade Recruiting
Chicago, Illinois
Remote

We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...

Always Best Care Senior Services - DuPage/ Cook and Will County
Chicago, Illinois

We are customer-centric, rewarding, and engaging and our goal is to Assist the Senior community to remain safe & independent in their homes. Mileage and time travel between clients. Outstanding communication, time management, and interpersonal skills. We provide non-medical home care, and we would l...

Epiq
Chicago, Illinois

A Service Specialist – FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. We are looking for a part-time employee who is available to work 3 days per week for a full day on a scheduled weekly basis. Ability to...

Allstate - Armando Bramwell
Chicago, Illinois

Customer service; answering basic questions, taking payments, correctly filling and taking accurate customers and company messages. Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Property ...

Teleperformance
IL, US
Remote

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powere...