Marketing & Communications Specialist

Job Description

Job Description

MARKETING & COMMUNICATIONS SPECIALIST

The Marketing & Communications Specialist is a versatile communications and marketing professional, that holds a pivotal and multifaceted role with diverse responsibilities.

Key priorities involve Marketing & Proposals, Social Media, Event Planning, Project Public Relations, and CRM Management.

This position falls within the office job family and reports to the Principal in Charge - Integrator. Performs additional tasks and responsibilities as assigned.

Knowledge, Skills, and Abilities

Marketing & Proposals : Responsible for identifying and targeting pertinent projects for QRSE. Crafting persuasive and well-structured proposals to showcase our capabilities and position us as the preferred choice for potential clients.

Maintain an organized and up-to-date company database, ensuring project write-ups and employee resumes accurately reflect our achievements and capabilities.

Diligently track and manage company certifications, ensuring compliance and up-to-date qualifications.

Social Media : Craft engaging and impactful social media and website content, ensuring a strong online presence and audience engagement.

Your expertise will drive brand growth and effectively communicate the organization's value to stakeholders across diverse platforms and initiatives.

Utilize systems such as Canva, AirTable, Teams, LinkedIn and more.

Event Planning : Collaborate closely with upper management to strategize and coordinate a diverse array of company and client events.

Keen eye for detail and strategic thinking in conceptualizing and planning events that align with our organizational values.

Execute seamless event plans, involving meticulous coordination, effective communication, and the ability to adapt to dynamic event environments, all contributing to the successful realization of memorable and impactful events.

• Project Public Relations : Communicate with participating agencies regarding transportation projects. Interface with the various stakeholders, facilitating intergovernmental coordination and public outreach for projects during construction.
• CRM Management : Responsible for the proficient management of our Customer Relationship Management (CRM) system. Oversee the company’s interactions and relationships with existing and potential clients by maintaining and updating customer databases, ensuring accurate and up-to-date contact information, interaction histories, and preferences.

Tailor the CRM to meet the specific needs of QRSE and train team members on its effective usage.

QRSE Core Values :

• Pono (n.) Righteous good. We do right by our coworkers, our colleagues, our clients, and our community.
• Le'ale'a (n.) Fun. We celebrate our successes with fun and fulfillment.
• Ho'omaopopo (v.) To achieve understanding. We listen to understand and serve our QRSE ohana and client's unique needs.
• Lōkahi (n.) Team, unity. We are focused, working in unity.

Ano Kūlana (n.) quality, standard. We are quality people driven by quality results.

QRSE Core Skills :

• Accountability : Takes Ownership and Delivers Results
• Takes responsibility for delivering on commitments and achieving results.
• Demonstrates reliability and follow-through on tasks and projects.
• Shows initiative and proactively seeks out opportunities to improve performance.
• Demonstrates a willingness to be vulnerable and admit mistakes.
• Resourcefulness : Effectively Manages Resources
• Finds creative solutions to problems and overcomes obstacles.
• Maximizes available resources to achieve goals and objectives.
• Leverages technology and other resources to streamline processes and achieve efficiencies.
• Communication : Articulates Ideas Clearly and Persuasively
• Articulates ideas clearly and effectively to different audiences.
• Listens actively, manages emotions effectively, and responds appropriately to feedback and input.
• Persuasively communicates ideas and proposals to gain buy-in and support for initiatives that drive business results.
• Demonstrates the ability to manage conflicts and resolve differences.
• Growth Mindset : Continuously expand knowledge
• Continuously expand knowledge of your field of expertise, to include but not limited to, industry standards, codes, and regulations relevant to the position, ensuring compliance with applicable requirements.

Licenses, certifications, and other credentials / pursuits to grow understanding and responsibilities.

Required Education and Experience : High school diploma or equivalent. KK1 5-10 years of public outreach and marketing experience.

Preferred Education and Experience : Bachelor’s degree in a related field. Experience with Microsoft Publisher, AirTable Canva, WordPress, HubSpot, and PR / PR teams for heavy civil construction projects.

Supervisory Responsibilities : This position has no direct reports but may utilize support staff or consultant to accomplish objectives.

Work Environment : This job operates in a professional office environment. Hybrid work may be available.

Physical Demands : While performing the duties of this job, the employee is regularly required to sit, use hands to manipulate computer input devices, and talk or hear.

The employee is occasionally required to stand, walk, and reach with hands and arms. The employee may occasionally lift and / or move up to 50 pounds.

Position Type and Expected Hours of Work : Typical work hours are Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m. HST.

Occasional evening and weekend work may be required as job duties demand.

Travel : This position may require attending or presenting at public meetings. Travel to neighbor islands may be required depending on project assignments.

Driving and running KK2 errands are included as part of the job duties.