Customer Support Analyst
A company is looking for a Customer Support Analyst to provide exceptional support to external and internal customers.Key ResponsibilitiesRespond to customer inquiries via Zendesk and manage escalated issuesAnalyze and report on monthly sprints to improve documentation and educational materialsCollaborate with market-facing and engineering teams to resolve support issuesRequired QualificationsProven experience in customer support or a related fieldAbility to manage multiple priorities and projects effectivelyExperience with Zendesk, JIRA, and ConfluenceStrong analytical skills with a numerical reasoning aptitudeComfortable navigating complex environments with diverse stakeholders
Senior Business Analyst (Charles River Platform Owner)
We are looking for someone to join our Technology Business Services team as a Senior Business Analyst - Charles River Development Platform Owner providing business/product support in order and execution management. Technology Business Analyst or as a Product Manager supporting business critical appl...
Business Systems Analyst Associate
Job Title : Business Systems Analyst. The main function is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. ...
SAP S/4 MM Sr. Analyst
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. This is an Analyst role focused on S/4 MM. As an Analyst this role will be responsible for performing configuration, preparing functional designs, testing and managing the work of managed services p...
Desktop Support Analyst
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes t...
Flight Operations Data Analyst
This position is ideal for professionals with a strong background in data analysis, particularly in the aviation or transportation sectors, who are ready to step into a role that involves shaping and optimizing pilot scheduling data. Import and analyze flight, pairing, and line data to maintain and ...
Customer Support Specialist (Remote)
D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
Onsite IT Support Specialist (Austin) - (825301)
The Onsite IT Support Specialist (IT Support Specialist V) performs highly advanced and/or supervisory (senior-level) computer systems support work in a help desk setting. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stat...
Business Data Analyst
Years of hands-on experience as Business Data Analyst. Familiarity with data governance and data management principles. Good understanding of different data modelling approaches. Proficiency in SQL, and Oracle database technologies. ...
Business Analyst - KYC
Position: Business Analyst - KYC. Years of experience is required to interact with various stakeholders, including compliance officers, legal teams, IT developers, product managers, and business users, to gather and understand the requirements for the KYC process. Should have experience on business ...
Technical Support Infra Design Analyst
Technical Support resource Provide advanced technical support to end users for hardware, software, and network issues. Title: Technical Support Infra Design Analyst. Provide advanced technical support to end users for hardware, software, and network issues. Troubleshoot and resolve complex technical...