Job Description
Job Description
Medical Front Desk Receptionist
Smithtown, NY
At New York Cancer & Blood Specialists (NYCBS), we foster an environment where passionate professionals thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission : redefining what's possible against cancer and blood disorders.
With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine.
Join our rapidly growing organization serving over 50,000 patients annually and unlock new frontiers in healing and hope.
In this role, you will :
- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.
We require :
- High School diploma with at least 2 years of patient facing receptionist experience.
- Bachelor’s Degree preferred.
- Excellent oral and written communication skills.
- Ability to accept direction and work within a team concept.
- Typing and computer skills an asset.
- Strong customer service skills.
- Previous experience is an asset.
- Candidate must be willing and able to float throughout Suffolk County
Salary starting at $25 / hr based on experience and education. Benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.
Visit our website at : nycancer.com and follow us on Facebook.
New York Cancer and Blood Specialists is an Equal Opportunity Employer
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