General Manager
You are applying for work with Rubico Inc, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates.
If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Our Story
Papa Murphy's is different on purpose. Not only because we make our pizzas completely from scratch with fresh ingredients at over 1,300 locations nationwide, but because we do it with swagger.
We know our product is better than our competitors. The fact that our pizza is Take n' Bake adds to the quality of our pies and to the convenience for our guests.
And the fact that we hire individuals who value quality, service, integrity and teamwork is what makes us the best.
At Papa Murphy's, we don't think it's cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the Lead Manager role has many other rewarding benefits
Position Overview
In this engaging leadership role, the Lead Manager champions Papa Murphy's commitment to quality, service, integrity, and teamwork by :
- Creating a positive experience and culture every day for employees
- Modeling incredible customer service and training store personnel to do the same
- Flexing your business skills to create efficient operations, happy guests, and a profitable store
- Applying administrative expertise by providing accurate reports, tracking and reconciling coupons and certificates, and creating and posting crew work schedules
- Keeping employees and customers safe by ensuring the store meets standards for optimum costs and top-notch performance while maintaining proper operational and health labor laws at the Federal, State and Local levels
- Break out the magnifying glass! Managers are responsible for inspecting the store, all prep areas, equipment, and utensils to ensure they meet sanitary standards in accordance with company and local health department standards
- Helping us monitor the dough by monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, reconciliation, and justification of all cash variances
- Engaging with the community through local store marketing (LSM) activities
- Assembling the ultimate pizza experience for every guest
What we bring to the table
- Variety in your day to day
- No grease traps or late store hours
- Competitive Wages, benefits & Vacation Packages
- Working with amazing people
- PIZZA!
What you bring to the table
Position-specific knowledge, skills, abilities, and more )
- 1-2 years of awesome supervisory experience at another lucky QSR
- ServSafe certification you're a food and beverage safety expert!
- Ability to wow an audience with good communication skills.
- Exceptional customer service skills and strategies to keep customers lining up for more pizza
- Technically wholesome : Adequate computer skills, including MS Word, Excel, Outlook, and POS.
- You know how to meet deadlines, just like you know how to help a customer quickly and efficiently.
- Getting down to business : You have the know-how to understand store financials, P&Ls, break- even, food costs, labor and other financial information to positively impact store operations.
- Team player : Willingness to jump in and cover shifts in the event of absences.
- Stand and walk, reach with hands, and arms, bend and stoop, kneel or crouch; this job has you on your feet up to 75% of the time.
- Must be able to lift and / or move up to 30 pounds.
Please note
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.
Employees may be directed to perform jobrelated tasks other than those specifically presented in this description.
Rubico, Inc. dba Papa Murphy's Take and Bake provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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