Virtual IT Care Coordinator

The Virtual Care Coordinator (VCC) plays a critical role as the face of telemedicine, guiding patients through their first steps in accessing virtual oncology services. VCCs collect patient information, coordinate with clinics, and educate patients to ensure a smooth registration and care experience. Success in this role requires exceptional customer service and a strong patient-first mindset.

• Skills

care coordinator, IT support, Mobile device support, patient onboarding

• Additional Skills & Qualifications
• Performs Technical Support and Coordination to Virtual Care Patients and Caregivers
• Communicate proficiently and effectively with patients and caregivers demonstrating knowledge and digital literacy.
• Troubleshoot, assess technical challenges, and assist with download of virtual health client on a variety of devices (such as computers and mobile devices)
• Provide detailed, step-by-step technical support and ensure they can successfully navigate and utilize the virtual health portfolio of services.
• Assess situations to provide appropriate technical and process solutions for patients and caregivers
• Facilitates Patient Flow : Reviews records, assists with patient consent, initial patient screening and virtual health visits.
• Prepare and maintain registration information.
• Troubleshoot and assist patients to ensure a successful connection.

#eastpriority25

• Pay and Benefits

The pay range for this position is $40000.00 - $55000.00 / yr.

will send to candidates when interviewing

• Workplace Type

This is a fully onsite position in Tampa,FL.

• Application Deadline

This position is anticipated to close on Oct 31, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.