Join Karen Yelder-Beard Insurance Agency, a reputable insurance agency dedicated to serving the community of Rochester Hills, Michigan with excellence and care.
We are currently seeking a Part-Time Customer Sales / Service Representative to join our team and make a positive impact on our clients' lives.
As a non-remote worker, you will be the face of our agency, providing personalized service and building lasting relationships with our valued customers.
If you are a people person who enjoys helping others, this role is perfect for you. Working with us means being a vital part of a close-knit team that values integrity, professionalism, and a commitment to exceptional service.
It's an opportunity to engage with individuals in our community and provide them with the insurance solutions they need to feel secure and protected.
If you are looking for a rewarding position that allows you to positively impact people's lives, apply now to join Karen Yelder-Beard Insurance Agency's mission of service and support.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Provide exceptional customer service and support.
Informs customers of promotions and new or upgraded products using prepared scripts.
Schedule appointments for sales staff to meet prospective customers.
Requirement
Licensing : Possession not required
Customer Service : Prior experience in customer service or sales, preferably in the insurance industry.
Communication Skills : Strong verbal and written communication abilities to interact effectively with clients and team members.
Detail-Oriented : Ability to handle multiple tasks, organize information accurately, and follow through on commitments.
Team Player : Capable of working collaboratively in a team environment, supporting colleagues and contributing to a positive workplace culture.
Availability : Flexible work hours to accommodate part-time scheduling requirements and meet the needs of both clients and the agency.
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