Job Description
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary :
The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees.
Additional responsibilities include various clerical work and administrative / business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.
Responsibilities :
Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed.
Obtain and / or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.
- Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient's visit to the office.
- Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments;
maintaining calendars; coordinating with other clinical services.
- Collect and count cash receipts and daily deposits. Ensures balanced cash drawer daily.
- Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning.
Other information : Required
Required
High school diploma or equivalent
Preferred
Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency
Job Details
Legal Employer : Pardee - HCHC
Entity : Pardee UNC Health Care
Organization Unit : SE Sports Med
Work Type : Part Time
Standard Hours Per Week : 20.00
Work Assignment Type : Onsite
Work Schedule : Day Job
Location of Job : TURTLE CRK
Exempt From Overtime : Exempt : No
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