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Field Service Engineer

ASMPT SEMI USA INC.
Tempe, AZ, United States
Full-time

Duties and Responsibilities

  • Install and qualify ASMPT’s Proprietary Semiconductor Equipment for high precision interconnection technology for different semiconductor applications.
  • Analyze, interpret and make critical decision on process and equipment related issues.
  • Leading and participating in complex service calls and interfacing with customers personnel to provide quality service and feedback on problem evaluation and resolution.
  • Provides expert advice, training, and technical assistance to support both external and internal customers as needed
  • Support machine FAT and SAT activities as defined by our customers.
  • Understanding customer requirements to ensure system meets requirements and generate new business opportunities.
  • Submits on time reports required. & perform other duties as assigned.

Education and Experience Requirements

Bachelor's Degree in Materials, Mechanics, Chemistry, Physics or Microelectronics with a minimum of 1 - 2 years' experience in IC Packaging and Assembly related equipment

Note : Only candidates with a bachelor's degree as a minimum or AS Degree with a minimum 4-year Semiconductor Microelectronics or Automation experience will be considered

Other Requirements

  • Must be willing to travel up to 70% of the time. Travel includes both International and Domestic
  • Legally authorized to work in the US and able to travel overseas.
  • Must be able to work with minimal supervision.
  • Good written and oral communication and interpersonal skills
  • Must be fluent in English, both written and spoken, intermediate to advanced Spanish language skills a plus
  • Ability to logically troubleshoot complex hardware, software, application, and process related issues an convey this information in a way the customer understands
  • Proficient in Microsoft Office programs.
  • Knowledge and experience in Wire Bonding system and process.
  • 30+ days ago
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