Description
Restaurant Host / Hostess - Watermill Kitchen + Bar (PT)
Join our team of passionate hospitality professionals at the new Watermill Kitchen & Bar, n estled in the heart of the vibrant Iowa River Landing district. A culinary haven awaits its next leader – to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients. As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen + Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining.
Purpose of the Position : Greeting and escorting guests to tables in the restaurant maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.
At the Hyatt Regency Coralville , we offer the following benefits & perks, including, but not limited to :
Competitive and robust Compensation Package
- Matching 401k & Profit Sharing Options
- Insurance benefits after 30 days of full-time employment
- Flexible schedule and emphasis on work / life balance
- Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties
- Free Marcus Theaters movie tickets
- Free & Discounted Meals / Starbucks
- Free Parking
As our Restaurant Host or Hostess , you would :
Meet and greet guests as they arrive, gather information such as name, check guest’s reservations or log them in as set up. Ensure even distribution of tables for each server.Politely take guests to table, hand them menus, wine list, and inform them who their server will be, inform them of specials and leave with a courteous greeting.Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.Assists wait staff and bus staff as needed.Assist with all to-go orders.Participate in setting up of dining room and buffets.Act as a cashier for Dining Room.Process cash / checks payments.Answer phones and maintain voicemail.Responsible for coat check.Thank all guests graciously and invite them to return.Assist with banquet event orders for private functions.Maintain restroom facilities at beginning and throughout shift.Sweep outdoor steps and vacuum carpets.Brush away cobwebs and insects at front door.Maintain cleanliness, sanitation, and personal hygiene.Perform other duties as assigned.We are looking for our next amazing associate, who will have :
Ability to read, speak, and write the English language, to fully comprehend guest requests, memos, and reservations.Ability to remember, recite, and promote a variety of menu items.Ability to move through a crowded room to seat guests.Relay important reservation requests to servers.Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.No prior experience required. Prior hospitality experience preferred.Ability to multi-task and self-motivate during slow periods.Ability to work POS system.Computerized Reservation System handling.Ability to multi-task and self-motivate during slow periods.Flexible schedule preferred.Good speaking voice and ability to maintain composure during stressful situations.Ability to interact with adults and children in a professional manner.Cash handling experience preferred.Ability to direct guests to events throughout the hotel.Maintain a clean environment and ensure area is always organized.Clean all menus before, during and after shift.Compensation : $14.00 / hourly
We will verify through E-Verify the identity and employment eligibility of all persons hired.
Marcus Hotels & Resorts is an Equal Opportunity Employer.
