Client Services Quality Assurance (Remote in USA)
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow.
Working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
The Quality Associate implements quality improvement initiatives within the Utilization Review department. This role reports to the Director of Client Services & Analytics and involves : Performing quality assurance reviews and validations on non-clinical tasks.
Your role in our mission
- Perform quality assurance on non-clinical staff
- Analyze review results to identify issues and gaps
- Monitor exceptions, prepare reports for teams and management
- Monitor internal system workflows to ensure prompt resolution of outstanding items
- Escalate high-risk factors for further review
- Assist in process and procedure improvement and standardization
- Develop, implement, measure, evaluate, and report quality outcomes to leadership
- Determine data collection methods and strategies
- Develop, implement, and monitor quality improvement plans, goals, and strategies
- Ensure accurate and timely completion of quality assurance activities, documentation, and reports
What we're looking for
- Bachelors degree in relevant field preferred
- Previous experience in quality improvement or related field preferred
- Audit or compliance experience a plus
- Strong understanding of quality improvement methodologies and practices preferred
- Proficiency in Microsoft Office, with advanced skills in Microsoft Excel
- Proficiency in data analysis and report generation
- Excellent organizational, communication, and interpersonal skills
- Ability to work independently with minimal supervision
What should you expect in this role
Remote any city, USA
LI-NA1
The pay range for this position is $37,500.00 - $53,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
Put your passion to work at Gainwell. Youll have the opportunity to grow your career in a company that values work flexibility, learning, and career development.
All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance.
We also have a variety of leadership and technical development academies to help build your skills and capabilities.
Remote Quality Assurance Tester - $45 per hour
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc. In-H...
Quality Assurance Document Coordinator
Have prior experience in the pharmaceutical industry, including experience in data and documentation management (preferred). Quality Assurance Document Coordinator to work at a premier pharmaceutical leader in West Chester, OH. Filing and maintaining archived records and documentation. Writing, revi...
Director, GCP Quality Assurance - Boston Remote
The Director, GCP Quality Assurance will lead the clinical quality function by supporting and providing oversight of clinical trials and clinical activities, establish and manage clinical quality systems, and ensure GCP compliance. Manage GCP audit activities, internal and external, including conduc...
(USA) .com Quality Assurance Assoc (Sortable)
Maintains quality and accuracy of inventory by tracking and identifying freight manually or with computer software; conducting audits on shipments and warehouse cycle schedules; inspecting freight and products for correct quantities and conditions; researching discrepancies; preparing, reviewing, an...
Director, GMP Quality Assurance - Boston Remote
Our lead investigational product candidate, ninerafaxstat, has completed Phase 2 clinical trials in non-obstructive hypertrophic cardiomyopathy (nHCM), stable angina, and in patients at high risk of developing cardiometabolic heart failure with preserved ejection fraction (pre-HFpEF). Manage GMP aud...
Fully Remote - Client Services Representative
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. Excellent communication skills, including active ...
IT Quality Assurance Analyst
In this role, the candidate will be responsible for participating in IT quality control activities such as, * Testing plan development, risk assessments, evaluation testing, periodic reviews and execution for IT-related initiatives and activities * development and completion of I...
Assurance Services Manager
As an Assurance Services Manager, you will manage the fieldwork of the assurance services staff and lead management and supervisory roles in various assurance and audit-related client engagements and projects in multiple sizes and scopes. The assurance services offered focus exclusively on serving p...
Quality Assurance Assistant, Hoxworth Donor Services
The University of Cincinnati, Hoxworth Blood Center (HBC), Department of Donor Services, is recruiting for full-time (100% FTE), Quality Assurance Assistant positions, to perform quality assurance review of donor services processes, including the review of post donation documents, complete appropria...
Quality Assurance Manager - Food Ingredients
Leads SQF, FSMA and HACCP initiatives as well as on-going continuous improvement efforts including facilitating, organizing, training and advising. You will lead the site team in developing and maintaining a culture of best in class Quality through their influence and coaching. Monitors performance ...