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Principal Cloud Operations Engineer - Infrastructure (9534)

Extreme Networks
San Jose, California, United States
Full-time

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT! Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.

We believe in walking the walk of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.

Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.

Extreme’s Cloud Operations team is a group of talented engineers passionate about building highly reliable, scalable and secure solutions in public / private cloud environments.

We are looking to hire a highly motivated Cloud Operations engineer with strong working experience in production operation, as well as cloud infrastructure design and implementation.

Together, we will design, develop and implement the best public / private / local cloud solutions for our customers. You will also be expected to participate in continuous cloud service operation, troubleshoot, and resolve complex issues in production.

Extreme Networks is the right place to be and now is the right time to join us and be part of our spectacular growth and success.

We're looking for the best and the brightest 'A' players who want to make a difference doing a job they love.

Responsibilities :

  • Manage and maintain Extreme’s cloud infrastructure in AWS, GCP & Azure.
  • Provide technical leadership in cloud infrastructure design and implementation.
  • Ensure secure and reliable communication across different regions and cloud service providers.
  • Deploy and configure middleware services, such as SQL, NoSQL databases, and messaging queue systems.
  • Evaluate, recommend, and implement CloudOps / DevOps technology and solutions.
  • Participate in continuous cloud service operations with the US and remote teams.
  • Troubleshoot and follow up on production infrastructure / application related issues.
  • Driving root cause analysis and resolution.
  • Communicate with Dev / QA as well as external carriers to resolve and prevent issues.
  • Design and implement deployment automation platform for Kubernetes based microservices.
  • Improve service availability and scalability through tuning, automation, tools, and process.
  • Analyze service performance, identify bottleneck and provide actionable improvement plans.
  • BS level technical degree required; Computer Science or Engineering background preferred.
  • 10+ years of experience in a CloudOps / DevOps role.
  • Hands on experience with AWS or any public cloud (Azure, GCP etc.).
  • Knowledge of Linux, security and networking fundamentals.
  • Working knowledge of container-based architecture and deployment (Docker, Kubernetes.)
  • Working knowledge of deployment automation development (Terraform, Helm, ArgoCD).
  • Experience in diagnosing and resolving complex application problems.
  • Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Flink, Kafka, and RabbitMQ.
  • Experience with monitoring tools (Nagios, Grafana, Prometheus)
  • Experience with cloud security and compliance implementation is a plus.
  • Strong follow-through and initiative to stay with issues until they are resolved.
  • Comfortable working within a distributed team located in multiple time zones.
  • 30+ days ago
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