Job Description :
Insurance Verification Specialist - Remote
Primary Duties & Responsibilities
Insurance Verification Specialist
The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers.
It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.
Summary Job Description :
We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented.
As a Verification Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database.
You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales.
Friendly, casual work environment with full-time and part-time positions available.
Excellent earning potential - hourly wage plus bonus based on performance.
Primary duties & responsibilities :
- Daily
- Maneuver within the Quality Assurance database and conduct appropriate assessments on what additional information or verification is needed
- Ability to handle inbound / outbound calls to potential customers - verify and document required information to finalize applications for underwriting assessment.
- Accurately document the information
- Properly document non-contact attempts within the Quality Assurance Database
- Be able to properly explain the application process to potential customers
- Accurately and thoroughly complete additional paperwork when needed
- Maintain appropriate levels of communication with supervision regarding actions taken within the Quality Assurance database
- Transfer calls to appropriate department as needed
- Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)
- Reliable and predictable attendance of your assigned shift
- Ability to work Full-Time and / or Part-Time based on the specific position for which you're applying
Occasional
Be enlisted in special projects that encompass making numerous outbound calls, recording activities requested by / from customers, etc.
Required Skills
- Bilingual English and / or Spanish Preferred
- Minimum typing requirement of 35 wpm
- Excellent oral and written communication
- Superior customer service skills required - friendly, efficient, good listener
- Proficient use of the computer, keyboard functions and Microsoft Office
- Ability to multi-task
- Knowledge of medical terminology and spelling a plus
- Ability to work under pressure
- Excellent organization and time management skills
- Must be detail-oriented
- Have a desire to learn and grow within the Company
Location : McKinney, Texas
Medical Insurance Verification Specialist - Hiring Immediately!
Medical Insurance Verification Specialist. Medical Insurance, Dental Insurance and Vision Insurance. Confirm patient insurance coverage and eligibility for medical services. Obtain medical benefit information for insurance companies. ...
Insurance Verification Specialist - Remote
Insurance Verification Specialist - Remote. Insurance Verification Specialist. The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. As a Verification Call Center Representative you'll handle inbound and outbound telep...
Medical Insurance Verification Specialist -
Medical Insurance Verification Specialist. Medical Insurance, Dental Insurance and Vision Insurance. Confirm patient insurance coverage and eligibility for medical services. Obtain medical benefit information for insurance companies. ...
Insurance Verification Specialist - Remote
Insurance Verification Specialist - Remote. Insurance Verification Specialist. The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. As a Verification Call Center Representative you'll handle inbound and outbound telep...
Part-time Insurance Verification Specialist - Remote.
Insurance Verification Specialist. The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. As a Verification Call Center Representative you’ll handle inbound and outbound telephone calls with potential customers and accu...
Remote Insurance Agent / Benefits Specialist - Work from Home
We're looking for candidates with great customer service skills to fill our Remote Customer Service / Insurance role!. This role is entirely remote and offers full-time/Part time hours with flexibility. Comfortable working remotely and independently. Remote position (Work from home). ...
Third Party Risk Management Specialist - Remote
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines’ property and casualty insurance groups in the U. We are actively hiring for a Third Party Risk Management Specialist. Third Party Risk Management Specialist is responsible for assessing the risk introduced by the nature...
Insurance Benefits Specialist- 100% Remote
AO is looking for an entry level insurance benefits agent who is searching for an opportunity to help our members protect their families. AIL is one of the nation's significant providers of supplemental life and health insurance to labor unions, credit unions, and associations. We cover more than 2 ...
Specialty/Commercial Casualty Claims Specialist - Remote
We're Mobilitas, a commercial insurance company created by CSAA Insurance. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. Our mission is to reinvent commercial insurance in the mobility space by providing tec...
Medical Insurance Verification Specialist
The Medical Insurance Verification Specialist is responsible for verifying patients insurance benefits and eligibility, ensuring that all information is documented and communicated to healthcare providers. Medical Insurance, Dental Insurance and Vision Insurance. Confirm patient insurance coverage a...