Search jobs > Lowell, MA > Remote > Customer support lead
- Customer Service / Remote - Anywhere in U.S. / Up to $75K per year / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance - As a Customer Support Lead you'll : Supervise and mentor a team of 10+ customer support agents to achieve high performance;
- Conduct regular one-on-ones, provide feedback, and support professional development; Oversee day-to-day operations of the support team, ensuring SLAs and KPIs are met;
Coordinate daily tasks, workflows, and shifts to ensure smooth operations during peak times...Hiring Fast >
Tax Expert - CPA or EA - Work from Home
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