Online Banking Specialist

Job Description

Job Description

Waukesha State Bank is looking for a detail-oriented team player to join our Electronic Banking department! Our Online Banking Specialist will deliver top-notch service to business customers by setting up online banking access, e-statements, and Treasury Management services like ACH, wires, Bill Pay, Positive Pay, and Remote / Mobile Deposit Capture. You'll also troubleshoot and resolve issues to keep our customers' banking running smoothly.

You'll gain hands-on experience with wire transfers, Directo a Mexico processing, and ACH file approvals, while ensuring compliance with OFAC checks and bank policies. From supporting daily balancing and lockbox processing to covering phone lines and reviewing reports, you'll play an important part in keeping our electronic banking operations strong and reliable. If you're organized, customer-focused, and ready for a challenge, we'd love to meet you!

Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service.

This is an onsite position in Waukesha County, WI

Employment with Waukesha State Bank is contingent upon successful completion of a criminal background check and drug screen.

EOE Disability / Vet