Benefits :
- 401(k) matching
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION :
As a Customer Service Representative with the Jason Marquardt State Farm team, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- First impression specialist to clients in the agency front lobby.
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS :
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Ability to work in a small team environment.
WHY WORK WITH US?
- This a locally owned insurance agency focused on growing our business and working with passion to help our clients.
- Hourly pay plus bonus opportunities.
- Future growth opportunities.
- Insurance Licensing expense reimbursement.
- Work / Life Balance.
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