Warehouse Supervisor Full-Time ( Mon.-Fri. 1 : 30 p.m. - 9 : 30 p.m.) : 1199211
- Monitors, coaches, and counsels all FC Associates, accountable for the development of Associates through training and mentoring.
- Responsible for the development, presentation and implementation of all performance reviews and performance improvement plans.
- Involved in any recruitment requirements including interviewing and decision making in conjunction with the FCM and Human Resources.
- Development and execution of daily and weekly action plans to meet Fulfillment Centre performance expectations. Establish targets and motivate Associates to achieve the FC goals.
- Analyze and investigate operational procedures; works with the FCM to make improvements where appropriate and execute the changes.
- Accurate communication and implementation of Company policies and procedures, and follow up to ensure Associate compliance.
- In conjunction with the FCM, assist with the creation of a succession plan for your FC.
- Required to communicate effectively with various internal sources to resolve warehouse inventory and service issues.
- Ensure all Health and safety guidelines are enforced and concerns resolved.
- Demonstrate professional customer service skills when interacting with internal and external customers.
- Ensure housekeeping standards and equipment maintenance.
- Act as a Corporate Citizen, representing the FC and Staples in a positive and professional manner. Responsible for customer facing, giving tours, and acting as point person for the FC to guests and visitors.
- Be available to step into Supervisory roles and shifts at other Mississauga area FCs as required.
- Other duties as assigned by Management.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work requires moderate physical effort and use of motor skills requiring manual dexterity. While performing duties of this job, employee will regularly sit, stand, walk, stoop, kneel and crouch.
Employee may lift, lower, carry product up to a maximum of 64 pounds by hand. Will regularly operate warehouse equipment which requires manual dexterity requiring some coordinated movements.
May require physical effort associated with using the computer or hand-held scanner to enter information.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works in a warehouse environment. While performing the duties of this job the employee will regularly operate warehouse equipment.
Using proper safety procedures will eliminate any potential hazards. The noise level in the work environment is usually moderate.
May be required to work a flexible schedule and be available based on the needs of the business.
Qualifications
RECOMMENDED QUALIFICATIONS
Experience :
- Minimum of three (3) year experience as a Warehouse Associate; or any equivalent combination of acceptable training, education, and experience.
- Previous lead and / or supervisory experience required.
- Prior experience operating warehouse equipment, such as forklift, pallet jack, and cherry picker. Ability to become certified in the operation of all warehouse equipment.
Education :
High school diploma or general education degree (GED) preferred, but not required
COMPETENCIES
- Ability to provide work direction
- Detail-oriented
- Ability to make independent decisions within well-defined guidelines
- Must be a team player
- Must be dependable and demonstrate ability to follow directions
- Effective communication skills, both orally and in writing
- Ability to operate warehouse equipment
- Limited computer data entry skills
- Basic math skills
Location(s)
CA-AB-Calgary
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