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Commercial Lines Account Manager

Commercial Lines Account Manager

Big I KentuckyShelbyville, KY, US
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Commercial Lines Account Manager

McDaniel Insurance Agency is seeking a dedicated Commercial Lines Account Manager to join our team. The ideal candidate will be a team player who thrives in a supportive, cooperative environment and is committed to delivering outstanding service to our commercial clients.

Benefits / Perks :

  • Competitive Pay and bonus opportunities based on experience and qualifications
  • Opportunities for professional development and career advancement
  • A collaborative and supportive work environment
  • Flexible working arrangements
  • 401(k) plan with company match
  • Paid Volunteer Hours & Give Back Opportunities

Responsibilities :

  • Account Management : Manage and service a portfolio of commercial lines insurance accounts, ensuring all client needs are met and exceeded.
  • Client Relations : Build and maintain strong relationships with clients, understanding their business needs and providing tailored insurance solutions.
  • Policy Administration : Oversee the processing of renewals, endorsements, ensuring accuracy and compliance with company guidelines.
  • Claims Support : Assist clients with claims processing, providing guidance and support to ensure a smooth and efficient experience.
  • Team Collaboration : Work closely with underwriters, brokers, and other team members to develop and deliver comprehensive insurance programs.
  • Problem Solving : Address and resolve client inquiries and issues promptly, using a proactive approach to prevent future problems.
  • Sales Support : Support the sales team in identifying opportunities for new business and upselling existing clients on additional products and services.
  • Documentation and Reporting : Maintain accurate and up-to-date records of all client interactions, policy details, and other relevant information in the agency's management system.
  • Market Analysis : Stay informed about market trends, industry developments, and competitor activities to provide informed advice and recommendations to clients.
  • Attend trainings and seek self-directed and agency supported learning opportunities.

    • Qualifications :

  • Experience : Minimum of 3-5 years of experience in commercial lines insurance.
  • Education : Property & Casualty Insurance License.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • High attention to detail and organizational skills.
  • Agency Management System experience & Microsoft Office.
  • Team Player : Demonstrated ability to work effectively within a team, contributing positively to team dynamics and supporting colleagues as needed.
  • Customer Focused : Passionate about providing exceptional service and building long-term client relationships.
  • Adaptability : Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively.

    • Flexible work from home options available.

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    Commercial Lines Account Manager • Shelbyville, KY, US