Inside Sales Representative - Higher Ed

WHO ARE YOU? You have an entrepreneurial spirit and thrive when developing new relationships and business opportunities.

You value the relationships you build and always want to ensure that a customer’s experience is a positive one.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

WHO ARE WE? We are passionate, lifelong learners, and creative thinkers working daily to develop culturally authentic language learning digital and print content for the K-20 education space.

WHAT IS THE ROLE ABOUT? As our Inside Sales Representative, you will join a talented, dedicated and knowledgeable Higher Education sales team.

Your role will have a dual focus of managing existing customer accounts and developing new business opportunities throughout the United States language education market.

WHY IS THIS EXCITING? VHL is a growth organization and this newly created position will be an external ambassador of the company while also being a key player in our strategic plans.

IN THIS ROLE YOU WILL :

• Consistently employ a consultative sales approach, smart selling techniques and active listening skills to align product offerings with customer needs to win new business and grow accounts.
• Strategically develop, manage and execute on business development opportunities.
• Effectively utilize, update and leverage the CRM (Salesforce) daily.
• Prepare and virtually present persuasive and targeted sales presentations.
• Generate leads by strategically establishing and maintaining strong relationships with customers.
• Develop and maintain a strong understanding of VHL products.
• Participate in national sales meetings, networking events, conferences and team meetings.
• Partner with the Customer Success team to ensure customers are supported as needed.
• Effectively collaborate with Marketing team members and other stakeholders.
• Other tasks and responsibilities assigned as needed.

YOU MUST HAVE (MINIMUM REQUIRED SKILLS & EXPERIENCE)

• Bachelor’s degree minimum; 1+ years of successful consultative sales, account management and / or customer success work experience that involved prospecting, territory management and contract negotiation.
• Experience using video-conferencing tools (GTM, WebEx, Zoom, etc.) to conduct virtual product demos or sales presentations.
• Exceptional communication, active listening, organization, time-management and follow-through skills.
• Experience using a CRM as the main resource to manage day-to-day sales / account activities, run reports and analyze data.
• Strong client / customer relationship building and management skills.

IDEAL IF YOU HAVE (PREFERRED SKILLS & EXPERIENCE)

• Industry knowledge or experience (i.e. Higher Education, ed-tech, digital learning, etc.).
• VHL specific product familiarity a plus.
• Experience using Salesforce.

LOCATION - Hybrid Boston / Remote This role is a Hybrid Boston, MA / remote work arrangement during the work week. Our office is located at 500 Boylston Street, Boston, MA.

Candidates must reside locally and within a reasonable distance to the office to be considered. Relocation assistance is not available for this role.

J-18808-Ljbffr