Job Description
Responsibilities
Call Center Specialist Part Time
Behavioral Health Connections, Inc. is a provider of patient-focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults and older adults in crisis hours a day, 7 days a week response, including all holidays.
Our service model focuses on the assessment, diagnosis, treatment, and disposition of your mental health patients. Based on the results of an assessment, we determine the most appropriate level of care and recommend treatment facilities.
The tele-psychiatric assessment and consultation services we offer are designed to connect people with the care provides best equipped to address their mental health issues.
Rapid response means that the patient will get to the most appropriate level of care faster and expedite their journey to wellness.
Visit us online at
Behavioral Health Connections (BHC) is seeking a dynamic and talented Call Center Specialist Part Time (5 Days per week 2 scheduled days on the weekend in the team of compassionate, dedicated professionals.
The Call Center Specialist receives calls from referral sources for psychiatric assessment, takes demographic information on the person to be assessed, and dispatches a Mobile Assessment Team Evaluator.
Thorough and accurate documentation of calls and other related paperwork is a critical component of the job.
Job Duties / Responsibilities :
- Answers phones at Behavioral Health Connections, Inc. and takes demographic information related to the person to be assessed.
- Coordinates and processes patent documents and paperwork for patient transfers.
- Assures all required information is accurately documented within several information system programs.
- Assists Mobile Assessment Team Evaluator with commitment process, paperwork, and transfer process, if necessary.
Benefit Highlights :
- Challenging and rewarding work environment
- Career development opportunities within UHS and its + subsidiaries
- Competitive Compensation
About Universal Health Services
Qualifications
Requirements : High School Diploma
High School Diploma
Preferred 1-3 years work related experience
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