Workforce Management Analyst I

Job Description

Job Description

USmax Corporation is seeking a Workforce Management Analyst I to provide specialized administrative and program support to the Defense Counterintelligence and Security Agency (DCSA) Field Operations.

This role requires a blend of administrative expertise and advanced technical skills to manage and support workforce management processes effectively.

The analyst will be responsible for a wide range of tasks, including recruitment coordination, onboarding support, and maintaining critical organizational tools and documents.

This position is contingent upon contract award.

Duties and Responsibilities :

• Hiring and Onboarding Coordination :
• Monitor the group inbox for selection and out-processing notifications, updating spreadsheets and databases accordingly.
• Coordinate with hiring managers to finalize recruitment details such as location, grade, and position descriptions.
• Enter new recruitment data into ServiceNow and track the progress using Excel and MS Teams.
• Ensure that onboarding processes for new employees are executed smoothly, resolving any issues that arise.
• Meet weekly with HR Specialists to review the status of hiring actions and communicate updates to regional leadership.
• Data Management and Reporting :
• Track all recruitment activities using Excel spreadsheets and / or MS Teams.
• Create and maintain organization charts using MS PowerPoint.
• Generate PowerPoint slides detailing the status of actions for regional leadership.
• Update and manage critical documents and databases related to workforce management.
• Communication and Coordination :
• Work closely with hiring managers throughout the hiring process, responding to email inquiries and providing timely updates.
• Report any issues with the hiring process to the Workforce Management Lead.
• Coordinate and schedule interviews and meetings, ensuring smooth logistics.
• Advanced Administrative Support :
• Utilize advanced word processing and spreadsheet management skills to support various administrative tasks.
• Conduct internet research and data collection to support program metrics and reporting.
• Perform other duties as required, which may include supporting regional leadership in various capacities.

Required Qualifications :

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and experience with ServiceNow or similar HR management systems.
• Superior oral and written communication skills, with a strong command of the English language.
• The ability to multi-task and assist multiple DCSA employees simultaneously.
• Advanced computer skills, particularly in word processing, spreadsheet management, and internet research.

Required Experience

At least two years of relevant experience in workforce management or a related administrative support role.

Required Education

• Bachelor’s degree required.
• An additional six years of relevant experience may be substituted for Bachelor’s degree.

Security Clearance Requirements :

Candidates MUST have an active Secret clearance to be considered.

Work Location / Schedule

Customer location in Andover, MA. Telework may be authorized and determined by the locality.

Travel Requirements

Occasional travel may be required, not exceeding 15% of the time.

About USmax

USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services.

Our client areas span international development, public safety, law enforcement and healthcare markets.

Our Commitment to quality and continuous process improvement is demonstrated by our CMMI-SVC ML3 appraisal, as well as ISO 9001 : 2015, ISO 20000-1 : 2018, and ISO 27001 : 2013 registrations.

We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services.

Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers.

USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer.

USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families.

USmax is an Equal Opportunity Employer and embraces diversity and inclusion. Please see our website to learn more about our equal employment policies or to request an accommodation to enable you to apply for employment with us.

For more information about USmax or to apply for a position, visit www.usmax.com.