General Manager

Overview

The General Manager reports to the Managing Director and / or Regional Director and is responsible for the overall management and maintenance for an assigned project.

The General Manager is responsible for all financial aspects of the portfolio, assuring that all income due to owner is collected in a timely manner, and that expenses are controlled in line with ownership objectives meeting or exceeding NOI goals.

Relationship building with all tenants to quickly solve tenant problems that may arise and managing tenant satisfaction in efforts to ensure a high level of tenant retention.

The base hourly rate is aligned with market data and is estimated between $160,000.00 to $175,000.00 per year (annually) with the ability to achieve additional compensation through bonus.

This hourly range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors including relevant education / training, experience, and internal equity.

Responsibilities

• Primary interface with ownership, client, and asset manager to ensure that objectives are being met.
• Works on strategic planning and asset management issues with ownership, client, and asset manager.
• Responsible for the planning, budgeting and control of operating and capital expenditures. Manages the preparation of annual budgets, forecasts, monthly reports, and variance reports.
• Supervises the accounts receivable and accounts payable process, including collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.
• Responsible for the compliance of all tenant lease agreements to ensure all obligations of the Landlord and Tenant are being met.
• Responds to tenant requests and needs and coordinates with the Property Management and Building Staff Teams to solve the issues.

Maintains a strong relationship with the tenants.

Oversee in the selection and performance of vendor services, including preparation of request for proposals and service agreements.

Monitor vendor performance to ensure compliance and standards established in the service agreement are being met.

• Supervise scheduling and facilitating maintenance with vendors and tenants.
• Perform property inspections on a regular basis and make recommendations to maintain and enhance the asset.
• Supervises the compliance of property safety standards, conduct or oversee Fire and Life Safety training, and maintain the building emergency response plans and procedures, along with its related documentation of compliance.
• Supervises and manages team members to ensure exceptional performance is being achieved. The Senior Property Manager is responsible for setting and attaining performance goals, as well as responsible for the development, coaching, and counselling of the team members.

Qualifications

• Bachelor’s Degree, preferably in business, real estate, or finance
• Candidate will possess a minimum of ten years related experience
• Strong understanding of financial terms and principals and can analyze and conduct complex financial and business decisions
• Preferable Yardi and Kardin accounting software experience
• Ability to effectively resolve situations or complaints from tenants, employees, or management
• Proficient in Microsoft Word and Excel
• Ability to express ideas clearly in written and verbal communications, with the capability to create complex financial and business-related documents
• Strong organizational skills and detail oriented
• Proven record of providing excellent internal and external customer service

Workplace Type

Hybrid

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce.

Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability.

We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees.

We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees :

• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)

Work-Life Balance :

• Competitive paid vacation days
• 2 personal / wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving
18 days ago