Job Summary
The Member Services Representative Part Time will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
- CPR / AED Certification required.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Each franchisee is responsible for ensuring compliance with local, state and federal law.
Guest Services Rep Part Time-104020
Guest Services Rep Part Time - $13. Guest Services Rep Part Time - $32. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. Guest Services Representative. ...
Overnight Closer Member Services Rep Full Time
Overnight Closer (Member Services Representative). The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Planet Fitness members, prospective members and guests. G...
Member Services Representative PT Weekend Mornings
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as n...
Access Representative/Admitting & Registration 2nd Shift Part-Time
Secures all applicable accounts in timely manner as defined by Due Diligence Standard while maintaining department productivity and quality standards. Quality of registration data collected for the organization impacts revenue/reimbursement time. Answer questions regarding patient's appointment or t...
Overnight Closer Member Services Rep Full Time
Overnight Closer (Member Services Representative). The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Planet Fitness members, prospective members and guests. G...
Part Time Oil Change Team Member - Shop#712 - 5054 Delhi Pike
If so, here is good news for you! Take 5 Oil Change is offering an opportunity to showcase your skills and join our growing team of full-time crew members and lube techs!. Full-time employees get PAID TIME OFF. We're always looking for friendly and energetic team members to join our family. We provi...
Part Time Member Sales & Service Specialist- Kenwood
The purpose of the Member Sales & Service Specialist is to assist the Studio Manager with new membership sales and intro class bookings, support current members with their studio needs, and present all patrons with retail and service offerings. Member Sales & Service Specialists must be comfortable ...
Seasonal Part Time Team Member
Aider avec les processus omnicanaux, y compris les commandes AEL/REM (achetez en ligne, ramassez en magasin) et les commandes expédiées à partir du magasin (EXP/M). Participer aux processus de déchargement des camions, de remplissage des présentoirs et de planogramme (POG). Décrire les conditions en...
Social Worker (MSW) ER/ODA, Part-Time, Varied Shift, Social Services
Attend staff meetings and mandatory departmental in-service training sessions & continuing education in-services; maintain positive working relationships with and knowledge about community agencies and services. Full-Time, Varied Shift, Mental Health Social Services. UC Health is hiring a full-time ...
Part Time Entry Level Hospital Services Technician
Title: Part Time Entry Level Hospital Services Technician. Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spendin...