Position : ALM / QC Lead Support Engineer
Location : Hybrid - Tampa, FL or Coppell, TX (3 days a week onsite)
Industry : Financial Services
Experience Level : Mid-Senior
Experience Required : Minimum 6 years of related experience
Education Level : Bachelor's Degree preferred or equivalent experience
Job Function : Information Technology
Compensation : Compensation package and all related details to be disclosed during initial screening process
Total Positions Available : 1
Relocation Assistance : No
Visa Sponsorship Eligibility : No
The initial phase of the interviews will be conducted on-site in Tampa, FL, or Coppell, TX.
Leadership Expectations :
- Foster a workplace that celebrates diversity and encourages open communication.
- Share information effectively and ensure mutual understanding in every interaction.
- Nurture meaningful connections and collaborate across teams for greater achievements.
- Promote responsibility and proactive problem-solving to ensure successful outcomes.
- Mentor and develop talent, contributing to individual success and organizational excellence.
- Advocate for innovation and embrace transformative ideas to advance our vision.
Job Description :
Our esteemed financial services client is seeking a confident ALM / QC Lead Support Engineer to orchestrate the management and strategic support for ALM tool-related functions.
The role centers on elevating efficiency and fostering a user-focused technological environment within a culture that prioritizes continuous growth, clear communication, and collaborative success.
Key Responsibilities :
- Administer and customize QC server licenses, establish user access, and configure projects.
- Deliver exceptional training and support for tool users, facilitating ease of use and integration.
- Act as a first responder for tool-related queries, offering timely resolutions and innovations.
- Conduct thorough monitoring and proactive maintenance to support cross-functional teams.
Qualifications :
- Proficiency in Micro Focus ALM / QC / Octane Administration, including installation, upgrades, and patch implementation.
- Expertise in customizing tools for optimal workflow, including scripting and automation.
- Adept at SQL querying for intricate data handling, reporting, and ALM project customization.
- Experienced in managing cross-project templates and integration with various tools.
Job Insights :
- Strong experience in license management, ALM tool setup, and user creation is a must.
- Hands-on skills with VB scripting and Microfocus QC / ALM OTA API, essential for innovation and efficiency.
- In-depth knowledge of SQL queries, dashboard configuration, and project migration strategies.
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