Job Description :
- Field Service Technician for Hill AFB, Utah.
- Provide desktop / laptop and some server, IT support for customer; some of the job requirements as listed -Supports computer users with installation of hardware / software and networking components to meet personal computer needs -Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning -resolves issues including contacting and assisting vendors Researches, analyzes, and provides hardware / software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment -Diagnoses and resolves complex end-user hardware / software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, Win 7, WIN 10)
Skills Required :
Hardware / software requirements : -Experience with McAfee -MS OS; MS XP, Win 7, Win 10 MS Office Suite, MS Server 2003 / 2008 -Have excellent trouble shooting and analytical skills -Excellent knowledge of computer hardware, software, and terminology
Experience Required :
minimum 5 years’ experience in an IT support role
Education Required :
High School / GED
Additional Information :
- ACTIVE Secret required to start
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