Admin Coordinator: IV

Responsibilities

Job Summary

As an administrative support to HR Operations, the HR Coordinator (HRC) provides frontline response to employees and management on Human Resources related issues.

Successful HRC will act as employee champion and HR generalist. HRC supports and responds to HR-related needs for the HR Business Partners and their designated departments.

The HRC triages, as appropriate, HR related questions to HRBPs or HR Centers of Excellence to support in the delivery of value added service to management and employees that reflect the business objectives of the organization.

The HRC maintains an effective level of HR operations literacy and knowledge of the businesses he / she supports to ensure operational needs are being met.

Essential Functions

• Adheres to Jefferson Code of Conduct and all policies
• Demonstrates knowledge and compliance with the Hospital Safety and Infection Control policies as required by OSHA and the Patient Safety Program.
• Acts as coordinator for 3 hospital campuses of approximately 4,000 employees
• Maintains high level of confidentiality in all areas
• Acts as the primary contact for the employees and managers accessing the HR Operations Office
• Handles tier one level inquiries regarding HR policy, benefits, payroll and assesses need for escalaton and to which HRBP or HR Service Center or Center of Excellence
• Supports the delivery of HR processes for the client
• Accountable for HR service delivery satisfaction to client.
• Acts as the administrative support to Director, HRBPs and Generalist
• Processes accounts payables and receivables pertaining to HR function
• Partner with HRBPs, as appropriate, to address escalated tier 2 employee issues / situations.
• Interacts with co-workers, visitors, and other staff consistent with Jefferson s SCOR values.
• Coordinates employee service events and responds to inquiries about service time
• Manages division unemployment claims in a timely and efficient manner utilizing system resources and knowledge of business model both clinical and non-clinical
• Manages online employee file room and process to include I-9 and license certification as part of new hire orientation
• Audit and update PeopleSoft requests
• Manages employment verification process
• Assist with special projects such as employee recognition and service events and other programs
• May support client group under direct supervision of a HR partner

Minimum Education and Experience Requirements :

Education :

• Bachelors Degree Preferred
• Experience : Minimum of 3 years of relevant professional business experience required. Minimum of 3 years in HR function or related capacity.
• Desire to have a career in HR or a plus

Competencies (Knowledge, Skills, and Abilities Required) :

Service Excellence We provide an exceptional experience to every customer (patient or colleague) in every encounter. Behavioral Anchors related to Service Excellence include : Patient / Customer Relations Empathy Adaptability Change Initiative InnovationCollaborationEngages all members of the TJUH community by promoting opportunities to work together.

Behavioral Anchors related to Collaboration include : Team Communication Understanding Contributions Willingness to Listen Openness Relationship BuildingOwnershipEvaluates the work environment and develops and implements achievable recommendations to improve delivery of services.

Behavioral Anchors related to Ownership include : Accountability Problem Solving Effective Communication Focus DecisivenessRespectProfessionally interacts with others (i.

e., staff, patients, visitors) as demonstrated by a consistently open-minded and compassionate approach; understands and appreciates others.

Behavioral Anchors related to Respect include : Consideration Professionalism Cultural Awareness Inclusiveness Engagement

Closing Statement

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley.

Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION : We improve lives.
• OUR VISION : Reimagining health, education and discovery to create unparalleled value
• OUR VALUES : Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.