Clinical Administrative Assistant for Physical Therapy | Cornell University

Clinical Administrative Assistant for Physical Therapy About Student and Campus Life Student and Campus Life (SCL) at Cornell fosters the holistic development of all students through comprehensive support services and programs.

Our expert team addresses diverse student life areas such as public service, wellness, social justice, residential living, sports, career services, and more.

Serving approximately 25,000 students across multiple campuses domestically and internationally, we aim to facilitate individual, academic, and personal growth throughout their Cornell journey.

About Cornell Health Cornell Health comprises over 200 employees dedicated to delivering integrated and culturally-sensitive healthcare services, including mental health, medical, and health promotion.

With a focus on both individual student well-being and the broader campus community, the unit fosters readiness for academic and life success.

Renowned for innovation and leadership, Cornell Health is committed to providing cost-effective, community-based services and advancing campus health initiatives.

The Opportunity Provide office and administrative support for the physical therapy department under the supervision of the Physical Therapy Supervisor.

Collaborate with the clinical administrative assistant (CAA) team to manage the reception area efficiently and ensure smooth communication between reception and treatment areas.

Key Responsibilities Support clinical staff in physical therapy, serving as the initial and final point of contact for patients / clients.

Utilize the Electronic Health Record System (EHR) for efficient patient scheduling and management. Manage reception area to ensure smooth operations and effective communication between reception and treatment areas.

Administer surveys and questionnaires as required and assist with patient check-out procedures. Process payments for physical therapy invoices using P card procedures and handle other related tasks.

Provide administrative support to the supervisor, including scheduling coordination and assistance with administrative duties.

Support all staff by tracking time and visit-sensitive information, and assisting with billing and data entry responsibilities.

This is a part-time ( 9-month, 32 hour / week, benefits eligible endowed position) that is based in Ithaca, NY and fully on-site.

Work hours are 9 : 30 am -5 : 00 pm Monday through Friday. What We Need Formal training beyond High School of six months to one year in a health-related field.

2 to 3 years of experience providing support in a high-demand, high-volume office setting with in-person customer interactions.

Proficiency in computer applications such as Microsoft Word and Excel, with experience in electronic health record systems being highly desirable.

Strong organizational skills and attention to detail with a high degree of accuracy. Effective customer service skills and ability to interact with individuals in emotional or physical distress or crisis.

Ability to maintain confidentiality and comply with HIPAA regulations regarding health records. Diplomacy in handling various situations and a strong customer service orientation.

Passion for working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

Previous work experience with college-age population. Previous experience in a healthcare setting. Knowledge of the Cornell community.

Rewards and Benefits No Visa Sponsorship is available for this position. University Job Title : Administrative Asst III Job Family : Administration Level : C Pay Rate Type : Hourly Pay Range : $20.

83 - $23.03 Remote Option Availability : Fully Onsite Company : Endowed Contact Name : Keionda Lewis Job Titles and Pay Ranges : Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile.

The hiring rate of pay for the successful candidate will be determined considering the following criteria : Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline (faculty pay ranges reflects 9-month annual salary) Union Positions Current Employees : Online Submission Guidelines : Employment Assistance : Notice to Applicants : EEO Statement : Diversity and Inclusion are a part of Cornell University's heritage.

We are a recognized employer and educator valuing AA / EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex / gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and / or conviction record, military or veteran status, sexual orientation, gender expression and / or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds.

We encourage individuals from underrepresented and / or marginalized identities to apply. 2024-03-29