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Healthcare Customer Service Consultant

VirtualVocations
Seattle, Washington, United States
Full-time

A company is looking for a Healthcare Customer Service Consultant who is bilingual in Spanish and English.Key ResponsibilitiesAssist Medicaid Insurance members with inquiries related to billing, authorizations, and eligibilityDocument member inquiries and update necessary information in the systemProvide information on healthcare services and assist members in finding appropriate doctors or specialistsRequired QualificationsHigh School Diploma or equivalent1-2 years of experience in a high-volume call center environmentTyping speed of 35-40 words per minuteAbility to adhere to a mandatory script for call flowQuiet and distraction-free dedicated workspace

3 days ago
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