Job Description
Job Summary :
Conducts and manages internal investigations under direction of Director, Internal Investigations. Collaborates with cross-functional partners including Asset Protection, Employee Relations, Privacy, Legal and Audit relating to investigation handling and reporting.
Creates relevant tracking reports regarding case status and assists in management of case management system. Provides management support of program elements including governance, policies, monitoring, training and reporting.
Job Responsibilities :
- Manages and conducts investigations under the direction of Director, Internal Investigations.
- Drafts investigation case summaries and works with Legal counsel as appropriate.
- Identifies opportunities to improve and streamline reporting of investigations.
- Assists in development of standards and / or charters for WBA or divisional disciplinary review committees.
- Designs KPIs and reports for management and BOD to highlight investigation trends.
- Effectively maintains collaborative working relationships to achieve increased satisfaction with, and participation in, the compliance program.
- Develops and coordinates training relating to investigation processes; may create job aides or other tools as needed.
- Coordinates with Training team and International and RPU Compliance leads to address systemic or process improvements identified during the course of investigations.
- Coordinates with Data Analytics / Monitoring team to design periodic monitoring and review of investigation data
- Maintains up to date compliance expertise, skills and competency regarding evolving laws, regulations, guidance and directives impacting Walgreens product offerings.
About Walgreens and WBA :
Walgreens () is included in the , Inc. (Nasdaq : WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities.
WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the , Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day.
Walgreens pharmacists play a critical role in the , including those that drive equitable access to care for the nation’s medically underserved populations.
To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law.
To review benefits, please visit
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