Data Analysis Reporting Engineer

VirtualVocations
Santa Barbara, California, United States
Full-time
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A company is looking for a Data Analysis & Reporting Engineer for their IT Service Management Operations team.Key Responsibilities : Gather requirements from stakeholders to design and develop reports and dashboardsAnalyze data to identify trends and provide insights for technology and process improvementsCreate and maintain dashboards to monitor ITSM and other business process performanceRequired Qualifications : Minimum 3 years of experience with ServiceNow and reporting toolsBachelor's degree requiredFamiliarity with ServiceNow data structures and ITIL principlesExperience in building complex reports and dashboards using ServiceNow and Power BIAdvanced certifications in data analysis or business intelligence tools is a plus

1 day ago
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